Business

The Plumbing Sales Coach- The FRESH Approach

by Christopher Fresh

Business

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Chris Fresh coaches plumbing owners and techs on selling through good service, and he spends a lot of time on mindset.

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Latest episodes

Alternate: #351 Why “More” Is Killing Your Plumbing Company

October 19, 2026 · 36 min

Want to raise your ticket average? Go to raisemyticketaverage.com and join a free live coaching session. In this episode of The Fresh Approach, Chris Fresh kicks off a series on the science of scaling a plumbing company, built around four…
#350 Inside Bradford White: The Power Of Serving (ft. Spencer Pope)

June 11, 2026 · 42 min

In this episode of The Fresh Approach, Chris Fresh sits down with Spencer Pope of Bradford White after touring their employee-owned, union-built factory in Middleville, Michigan. Apply for coaching: https://www.theplumb…
#349: Are you holding yourself back and don’t even know it?

June 1, 2026 · 29 min

In this episode we talk about the common patterns we find that are common to human nature. Apply for coaching: https://www.theplumbingsalescoach.com/contact-us If today's episode hit home, do me a favor — leave a 5-star review wherever…
#348: The 3 Numbers You're Not Measuring That Could Be Costing You Thousands

May 15, 2026 · 21 min

In this episode, Chris Fresh breaks down the 3 numbers you need to be measuring in your plumbing business. These 3 numbers will help you measure how your plumbing business is really doing. Register for the FREE Training here…
#347: How To Improve Your Ticket Average Without Becoming A Salesman

March 12, 2026 · 15 min

In this episode, Chris Fresh breaks down how to build relationships by just being a professional. From how to establish yourself as an expert to how to best serve your customer. 👉 STAY CONNECTED 📸 FOLLOW on Instagram…

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#346: How to Put Your Brand in Front of More Customers (CF’s Best Branding Hacks)

January 12, 2026 · 12 min

In this episode, Chris Fresh dives into how to dominate the branding game. From expanding your brand's reach to presenting your brand effectively at the door. Whether it's your van wrap or just how your show up to a job, this episode will…
#345: Discover Your Perfect Customer

January 5, 2026 · 17 min

In this episode, CF breaks down how to identify your perfect customer and learn what they truly care about before they ever need plumbing. You will learn how to answer their real questions, build trust early, and win leads without relying…
#344: CF's Best of 2025! New years Special!

January 1, 2026 · 16 min

This special New Year’s episode highlights the most impactful teaching moments from The Plumbing Sales Coach podcast. Learn how vision, professionalism, diagnosis, and service mindset create better customers, stronger teams, and higher…
#343: The Key to More Leads

December 30, 2025 · 18 min

In this episode, Chris breaks down the psychology behind getting your phone to ring by truly understanding your customer. Learn how empathy, avatar clarity, and showing up where your customers already are can transform your marketing…
#342: Understanding The Plumbing Customer (CF's Best of Customer Psychology)

December 25, 2025 · 16 min

In this Best Of Customer Psychology episode, Chris Fresh breaks down how homeowners think, what builds trust, and why customer confidence drives bigger yes decisions. Learn how empathy, professionalism, and clear value language change the…
#341: Building Customer Trust and Retention

December 22, 2025 · 18 min

Handling upset customers the wrong way can damage your reputation faster than you can fix it. In this episode, Chris breaks down a proven process for de-escalating complaints, rebuilding trust, and turning negative experiences into…
#340: The Mindset Behind Service Plumbing (CF's Best of Mindset)

December 18, 2025 · 16 min

Our first "Best Of" Podcast! In this episode you will learn how your mindset determines how you show up for customers, your team, and your life. Chris Fresh breaks down why service over sales starts in your head and how focus, habits, and…