The Resilient Retail Game Plan - retail insights, retail trends and best practices
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Latest episodes
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Retail Christmas Window Displays: The 3-Colour Rule That Sells
October 22, 2026 · 16 minYour shop window is your hardest-working unpaid employee. This Christmas, is it pulling its weight? Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. This episode is brought to you by our sponsor Capify…
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Retail Stores: Do Online Brands Really Need Bricks and Mortar?
October 15, 2026 · 17 minIt's so easy to shop online. So why would anyone spend their precious time coming to see you in a shop? Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. This episode is brought to you by our sponsor Capify…
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Retail (ecommerce) Websites: Do Bricks-and-Mortar Stores Really Need One?
October 8, 2026 · 21 minEveryone says your shop needs a website. So why do nearly two-thirds of independent retailers make less than 10% of their revenue online? Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. This episode is…
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The Shopping Forecast Podcast - 'Special Listen In' Episode
October 4, 2026 · 6 minI just wanted to let you have a quick listen to my other podcast. Fashion brand consultant Elizabeth Stiles (host of The Fashion Brand Clinic) and I teamed up to launch "The Shopping Forecast" which is a podcast that proves shopping is…
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Retail Opening Hours: How 8 Independent Shops Decide When to Open
October 1, 2026 · 18 minWhat are the right opening hours for your shop, and what should you actually be using to make that decision? Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. This episode is brought to you by our sponsor…
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Retail Christmas Forecast: What the Summer Numbers Really Tell Us
September 24, 2026 · 18 minSo how was the summer for retail in general, and more importantly, what does that tell us about what's ahead for Christmas? Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. This episode is brought to you by…
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Retail Christmas Stock Planning: How Much Should You Actually Buy?
September 17, 2026 · 18 minBefore you place one more Christmas order, stop and ask a different question. Not "how much money have I got left to spend?" but "is my stock actually ready for Christmas, and where are the genuine gaps?" Hi, I'm retail strategist and…
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Retail Christmas Promotions: 7 Ways to Drive Sales Without Discounting Everything
September 10, 2026 · 19 minIf your Christmas promotional strategy is "20% off everything", then you probably haven't got a Christmas promotional strategy. Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. This episode is brought to you…
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Retail Christmas Range: Stop Trying to Stock Everything
September 3, 2026 · 13 minThe biggest Christmas mistake I see is not ordering too little. It is trying to stock everything. Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. This episode is brought to you by our sponsor Capify…
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Retail Christmas Cash Flow: Four Ways to Ease the Squeeze
August 27, 2026 · 15 minYour sales aren't bad. So why does it suddenly feel like there is no money in the bank? Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. Every September and October I have the same conversation, and it is…
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Retail Christmas Strategy: Why August Decides December
August 20, 2026 · 13 minThe retailers who have a brilliant Christmas are not the ones working hardest in December. Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. It is the middle of August, and I know that for a lot of you the…
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Retail Profit: Sales Down 23%, Profit Up 22%
August 13, 2026 · 22 minOne of my clients finished the month with sales down 23% on the year — and profit up 22% in that very same month. Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. There's an old business adage I wheel out…

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