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Health & Fitness

10 Minutes to Better Patient Communication

by Health Communication Partners
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Latest episodes

  • A look at health literacy trends as our show turns 9!

    October 9, 2026 · 11 min

    It’s the 🎉ninth anniversary🎉of this podcast series! I can’t believe it either. It’s also health literacy month. So today’s episode, we’re going to take a look back at some trends in health literacy since this show started, and what those…

  • Samantha Cinnick on asking questions that motivate action

    September 25, 2026 · 13 min

    We’re all expected to be problem solvers at work. Sometimes we’re on a team trying to problem-solve. But starting off talking about what’s wrong can kill momentum right away in a group. My guest today is here to talk about a better way to…

  • Patient portal messaging: “The visit after the visit”

    September 11, 2026 · 11 min

    How about those portal messages? Lately, it seems everyone I talk to has something to say about patient portal messages. Patients have opinions, clinicians have opinions, they’re rarely the same opinion. So yes, let’s dig into the…

  • How the ‘good patient’ role can get in the way of good communication

    August 28, 2026 · 12 min

    Are you a good patient? Yes, you’re health professionals, and you’re also patients. The concept of “a good patient” has been around for decades. Today we’re going to look into it with a real patient story, some research and concrete things…

  • Dr. Lachelle Dawn Weeks on seeing the whole person

    August 14, 2026 · 10 min

    Dr. Lachelle Dawn Weeks, MD, PhD is a hematologist at Dana-Farber Cancer Institute. She directs the Dana-Farber CHIP Clinic and is the principal investigator of The Weeks Lab.  Dr. Weeks is among the less than 2% of hematologists who are…

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  • Communication quantity isn’t the same as communication quality

    July 31, 2026 · 10 min

    Sometimes when I tell people I work on communication and healthcare, they think connectivity, like portals or messaging systems. And from that perspective, improving communication means more of it. It’s an understandable mix-up, and it…

  • Are you missing subtle cues from patients?

    July 17, 2026 · 9 min

    This episode is for you if you’ve ever felt that particular kind of embarrassment that comes from realizing you missed something everyone else caught. Because this episode is about noticing our noticings. Hi, everybody. This is 10 Minutes…

  • Saying goodbye to a beloved pet

    July 3, 2026 · 9 min

    Barley was so personable and social, I called her the Walmart greeter cat. She had to come and meet whoever was at the door. She’d make a fuss over them, and if you wanted to pet her, that would be great. She was a proper southern hostess…

  • Your words may be doing more work than you think

    June 19, 2026 · 13 min

    It’s the anniversary of the passing of someone I was lucky to know: Nancy. Nancy died of cancer several years ago, and she had a big impact on my thinking about patient communication. To celebrate Nancy, I’ll share more of her story and…

  • Dr. Nkemdilim Ezeife on reducing communicative friction

    June 5, 2026 · 11 min

    When you’re communicating with patients, or anyone, contextual factors have a huge impact on the quality of that communication. My guest today is Dr. Nkemdilim Ezeife. Dr. Ezeife is an internal medicine physician who’s focused on what he…

  • The best communication skill you can develop

    May 22, 2026 · 12 min

    I think the best communication skill you can possibly develop is curiosity. So today’s episode is going to be a little bit about that. How did you become the communicator that you are? How you can get better at it? Hi, everybody. This is…

  • Tips for talking about uncertainty

    May 8, 2026 · 11 min

    Uncertainty is genuinely tough to talk about. Add to that there’s different types of uncertainty, there’s pressures of different kinds around communicating about uncertainty, and the stakes are high for the patient’s health outcomes and…

Full episode archive on Apple Podcasts →

About the show

This podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com