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The Progress Report

by Kyndryl

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Latest episodes

Trust in motion: VIA Rail’s approach to Frontier AI

October 21, 2026 · 26 min

Kyndryl's State of Modernization report shows that security requirements are one of the biggest challenges for organizations modernizing their technology. Frontier AI increases the complexity. The new capabilities also expand…
Does sovereignty come at the cost of innovation?

September 2, 2026 · 26 min

The sovereignty conversation has so many layers, from compliance and data residency to questions about resilience and access to the tech stacks that keep businesses running. As geopolitical uncertainty, supply chain disruptions, and…
AI makes more. Design makes meaning

August 19, 2026 · 26 min

If the future of work is less about replacing people and more about helping them work differently, design deserves a seat at the planning table. Kyndryl's 2026 People Readiness Report found that 61% of organizations have already redesigned…
Responsible AI: When AI can decide, should it?

July 22, 2026 · 25 min

Just because AI can, does it mean AI should? Data cited in Kyndryl’s 2026 People Readiness Report suggests increasing numbers of leaders will soon answer the question with, “Yes.” The People Readiness Report found that 81% of…
AI in advertising: What it unlocks and what it may risk

July 8, 2026 · 21 min

AI can optimize every impression. It can personalize every message. It can tell you exactly what’s working. So why is trust getting harder to earn? In this episode, McKinsey joins us to unpack a tradeoff at the heart of modern…

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How Kaiser Permanente uses AI to reduce clinician burnout

June 24, 2026 · 25 min

As clinicians face rising administrative burden and burnout, there’s a growing need for technology that helps them be more present and informed at the point of care. At Kaiser Permanente, that means starting with real clinician pain…
Why private cloud is in the spotlight. Again

June 10, 2026 · 22 min

Private cloud has become a priority topic as forces of change, from AI to geopolitics, reshape where critical data and workloads reside. With AI becomes more deeply embedded in core operations, enterprises are seeking a public cloud…
Agentic AI is here. Now how to implement it?

May 27, 2026 · 22 min

Agentic AI can accelerate how enterprises modernize, but introducing the capability to established environments—while keeping them running—becomes architectural Sudoku. As these systems introduce new privileges and autonomous actions, they…
Why citizen trust is the real test of AI in government

April 29, 2026 · 28 min

Governments are adopting AI to make public services more efficient. But when it comes to maintaining citizens' trust, progress isn’t linear. One outage, one confusing workflow, one moment of failure can outweigh dozens of improvements…
What it means to trust and govern AI systems you don’t fully control

April 8, 2026 · 25 min

What happens when AI governance is no longer just about limiting risk, but about enabling trust, experimentation, and value realization at scale? Our guests for this episode explore how governance must evolve to meet the realities of…
From quick wins to enterprise AI transformation with NatWest Bank

March 18, 2026 · 25 min

Episode notes What happens when a legacy institution in a heavily regulated industry turns AI from a compliance challenge to a competitive advantage? Our guest for this episode, NatWest Bank's Diana Kennedy, shares how the financial…
How Lloyds Bank drives sustainability across its supply chain

October 29, 2025 · 25 min

What does it take to decarbonize a global supply chain in banking? As emissions reporting grows more complex and sustainability standards tighten, financial services leaders are redefining their supplier engagement strategies to meet…

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About the show

Progress demands transformation. But in a digital-first world, with the velocity of change increasing every day, how do you know you're making the right kind of progress? How can you think big while juggling rising IT complexity, costs, and vulnerability? Welcome to The Progress Report, a podcast brought to you by Kyndryl, your partner for continuous innovation. Join our Vice President for Design, Insights and Innovation, Tom Rourke, as he sits down with thought leaders, technologists, and creative problem solvers. We’ll explore provocative ideas about how to modernize IT for efficiency and growth, create differentiated experiences, secure a resilient business, and ensure you’re always ready for change. Keep your finger on the pulse—listen to The Progress Report.