Maximo Bite Size
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Ranking history · United States
Latest episodes
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Work Log and Communication Log
March 5, 2026 · 11 minLearn about the work log and communication log and how the records become visible across tickets and work orders.
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Global Issues and Related Records
March 4, 2026 · 9 minLearn about the different types of relationships between tickets and/or work orders and what happens when you declare a global issue.
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Service Requests with Multiple Assets/Locations
March 4, 2026 · 9 minLearn how to create a ticket that applies to multiple assets, locations, or configuration items, and what happens when you create a follow-up work order.
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Work View
March 4, 2026 · 6 minLearn about the Work View application, why it was created, where it is used and how it can improve the performance of your Maximo system.
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Item Master
February 18, 2026 · 18 minLearn about things to consider when defining items in the Item Master application, some of the settings found on the main tab, the use of Alternate Items and Item Assembly Structures. Then take the quiz at the bottom of the transcript.
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Item Sets and Organizations
February 18, 2026 · 12 minLearn about the relationship between Item Sets and Organizations and the three types of Items. You will also learn that an Item Type and the PR/PO Line Type while similar are not the same. Finally, we discuss the fields found in the…
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Item Statuses
February 18, 2026 · 8 minLearn about Item Statuses and how they exist at three levels Item, Item/Organization and Inventory. Then take the quiz at the bottom of the transcript.
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Ticket Ownership and Time Tracking
February 17, 2026 · 11 minLearn about ticket ownership, the start/stop timer and costs associated with tickets.
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Ticket Status and Status Inheritance
February 17, 2026 · 8 minLearn about the statuses on the ticket-based applications and how they can inherit their status from other tickets or work orders.
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Service Requests
February 17, 2026 · 13 minLearn why we use a Service Request and the process for creating a new Service Request.
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Ticket Templates
February 17, 2026 · 9 minLearn how a Ticket Template can be used to default fields for a Service Request. We start with an introduction to Tickets and finish with how a Ticket Template can be applied through the Quick Insert Portlet on a Start Center or via the…
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Service Groups
February 15, 2026 · 9 minLearn about Service Groups where they are used across Maximo and how they can be used to relate similar Service Requests (tickets).

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