Housing Ombudsman
Today: #44 in Government, United Kingdom on our combined chart.
Chart positions today · South Africa
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Ranking history · South Africa
Latest episodes
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Noise report interview with Vicky Smith, partner at Devonshires
December 12, 2022 · 32 minIn this episode, the Housing Ombudsman Richard Blakeway talks to Victoria Smith, Partner at Devonshires, about our Spotlight report into noise complaints. During the podcast, we look at the key takeaways from the report, including the…
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Deconstructed Repairs Case
June 8, 2022 · 25 minIn this episode the Housing Ombudsman, Richard Blakeway talks to Sector Development Lead Dave Simmons, Adjudicators Alexandra Blacknell and Kani Deen. During this podcast we will examine what we consider fair and reasonable when we…
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Our strengthened Complaint Handling Code
May 5, 2022 · 24 minOur strengthened Complaint Handling Code In this episode, Richard Blakeway, the Housing Ombudsman, talks to Sector Development Lead Dave Simmons, Head of Insight and Development, Rebecca Reed, Head of Business Services at Tpas, Louise…
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Disrepair protocol
February 6, 2022 · 15 minIn this episode, Richard Blakeway, the Housing Ombudsman, talks to Sector Development Lead Dave Simmons, Head of Dispute Resolution Jennifer Ryans and Quality Standards Manager Elizabeth Eves about why there has been a significant increase…
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Spotlight report on damp and mould - Interview with Catherine Ryder from the National Housing Federation
November 25, 2021 · 28 minIn this latest episode Catherine Ryder, Director of Policy and Research at the National Housing Federation joins Housing Ombudsman Richard Blakeway to discuss issues featured in our Spotlight report on damp and mould. It also discusses the…
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Severe maladministration – insight from the Ombudsman’s caseworkers
September 28, 2021 · 16 minThe second episode features Richard Blakeway, the Housing Ombudsman together with Dave Simmons, sector development lead taking about how the Ombudsman reaches severe maladministration decisions with examples discussed by caseworkers and a…
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Relaxing the Rules and Returning to the New Normal – Insights from the Housing Ombudsman
September 21, 2021 · 14 minWe've launched a new series of podcasts to provide more insight on our casework and to share best practice. The first podcast features Richard Blakeway, the Housing Ombudsman, together with Verity Richards, Head of Dispute Support, and…