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Latest episodes
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The Future of Permitting: AI, Self-Service, and the Silver Tsunami: The City of Longmont, Colorado
October 20, 2026 · 22 minLongmont is one of Colorado's most recognized civic innovators - its community-owned NextLight fiber network made it the state's first gigabit city. That same forward-leaning culture shows up inside Development Services, where Adrian Lewis…
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Introducing Rob Lloyd: An Operator’s Perspective on Modernizing Government in the Age of AI
July 15, 2026 · 25 minIn this milestone episode, Civic Innovators welcomes a new co-host: Rob Lloyd, Director of the Center for Digital Government and former CTO of Seattle and San Jose. With over 30 years of civic technology leadership, Rob brings a rare dual…
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Visibility as a Service: How Stockton Turned Workflow History Into Real-Time Permitting KPIs
June 16, 2026 · 24 minHow does a city turn raw permitting data into real operational insight? In this episode, Accela CEO Noam Reininger and e.Republic Chief Innovation Officer Joe Morris talk with Rob Liddicoat, Deputy Director of Community Development for…
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Modern by Design: How Mesa’s Paperless Transformation Future-Proofed City Services
May 12, 2026 · 22 minWhat does it take to go fully paperless overnight? In 2017, Mesa, Arizona eliminated paper from permitting, planning, and licensing entirely. No phased rollout. No fallback. Just a full commitment to digital transformation. In this…
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The Cleveland ERA: A Playbook for Transparent, Customer‑First Permitting
April 14, 2026 · 20 minWhat does it take to modernize one of America's most complex permitting systems and make it work for residents?In this episode of Civic Innovators, we visit Cleveland, Ohio, where Mayor Justin Bibb's Cleveland Era agenda is transforming…
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When Disaster Strikes: How Butte County Uses Accela to Rebuild and Recover
March 11, 2026 · 10 minOn this episode of Civic Innovators, we spotlight how Patrick Miner and Butte County are redefining disaster recovery and community resilience by leveraging Accela’s scalability and automation. Patrick shares his firsthand experience…
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From 50 Days to 6.5: The Develop 901 Story of Modernizing Development Services
February 11, 2026 · 15 minOn this episode of Civic Innovators, we spotlight how Memphis/Shelby County’s Develop901 initiative is transforming development management, connecting departments, and driving efficiency through Accela. Nidia Logan-Robinson shares the…
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From 90 Days to Next-Level Service: Citrus County's Customer-Centric Permitting Transformation
January 14, 2026 · 16 minWhen Eric Landon, Growth Management Director for Citrus County, Florida, faced 90-day permit delays and mounting constituent complaints, he knew something had to change. But instead of rushing into a technology solution, he did something…
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Governance in Action: How San Diego’s IT-Business Partnership Drives Civic Success
December 17, 2025 · 20 minOn this episode, we will spotlight how the City of San Diego built a successful IT-business partnership to deliver effective technology solutions. Elyse Lowe and Jonathan Behnke join us to discuss how collaboration, shared leadership, and…
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Rewriting the Rules: Inside Merced County’s Permitting Overhaul
October 15, 2025 · 33 minIn this episode of Civic Innovators, we sit down with Nicole Ubbink, Assistant Director of Community and Economic Development for Merced County, California, to explore how the county achieved a 72% improvement in permits processed within…
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Building Efficiency: How Tampa & Lennar Homes Cut Plan Review Times by 30%
September 16, 2025 · 24 minCities and builders are collaborating to streamline complex processes, reduce delays, and meet the challenges of modern development head-on. In this episode, join Accela CEO Noam Reininger and eRepublic President Dustin Haisler as they…
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Unified for Impact: How Clark County Modernized Government Services at Scale
August 19, 2025 · 26 minWhat Happens in Vegas… Can Transform Your Agency Discover how Clark County CIO Bob Leek is transforming government services through strategic vision, platform integration, and a $40M investment in modernization. Learn how Accela helps…
About the show
Explore real government change on the Civic Innovators Podcast – a fresh take on civic innovation, created for and by public sector professionals.