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The Master Integrator Podcast

by Paul Skelton

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Latest episodes

Technology, Independence and Inclusion with Michele Verdonck

October 25, 2026 · 53 min

How can systems integration technology improve quality of life for people living with disability or navigating the challenges of ageing? And is our industry doing enough to recognise the opportunities? In this episode of the Master…
The trades business that gave away a million dollars: Kat Dekker of Give Industries

October 11, 2026 · 48 min

Ten years ago, an arts and community worker in Brisbane swiped right on an electrician. On their first date, they got talking about what we owe each other, and how to use privilege for good. Eight years after that conversation turned into…
Are you actually covered? Daniel Webber on the insurance gap and the package built to close it

September 27, 2026 · 52 min

Almost every integrator carries insurance. Far fewer are actually covered for the work they do. Insurance runs on occupation classifications, and the integration industry has never fit neatly into one. Call yourself an electrician, an IT…
The Future of Master Integrator

September 13, 2026 · 32 min

Master Integrator is evolving. What began as a podcast is becoming a dedicated industry body for residential, commercial and AV integration professionals across Australia and New Zealand. In this special announcement, founder Paul Skelton…
The human element: Daniel Grozdan on how integrators sell, market and lead without losing what makes them worth working with

August 30, 2026 · 50 min

The integration industry is full of technically gifted people who find the business side of their work uncomfortable. Selling feels like a word that applies to someone else. Marketing means spending money they are not sure they have…

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The qualification we nearly lost: Christina Bradley and Paul Vivian on the new Certificate III/IV in Systems Integration

August 16, 2026 · 1 hr 9 min

For years, the Certificate III in Custom Electronics sat on the national register and looked, from a distance, like a pathway. Up close it had no registered training organisations delivering it and no students enrolled in it, and on those…
The First MP: Aaron Violi on Cyber Security, AI and the Future of the Smart Home Industry

August 2, 2026 · 57 min

Over the past year, we have written to dozens of federal members and senators. We explained what the smart home and integration industry is, what it does, and how many Australians it employs, and invited them to join us on the show. Almost…
Openness is a Sales Tool, with Andrew 'Gleeo' Gleeson

July 19, 2026 · 1 hr 7 min

Andrew Gleeson has spent his career on the supplier side of the Australian integration industry, and he has watched more sales conversations unfold than most integrators have had. He is currently Area Sales Manager for South Australia…
Should You Build a Showroom? Leslie Shiner on the Business Case Most Integrators Skip

July 5, 2026 · 49 min

It might be the most common question in this industry. Should I build a showroom? When Paul put it to Leslie Shiner, one of the sharpest financial and business minds working with integrators, her answer was not the one most people expect…
On with the show, with Soren Norgaard - Integrate 2026 is coming!

June 21, 2026 · 45 min

Three months out from the biggest week of the year in Australian AV and integration, Soren Norgaard, Event Director of Integrate Australia, joins Paul to walk through what is coming to ICC Sydney from 2-4 September. Integrate started at…
Inside Indonesia’s Smart Home Market with David Ledermann

June 13, 2026 · 1 hr 3 min

David Ledermann is one of 3 certified Control4 dealers in all of Indonesia. He runs SGS Design and Integration from Seminyak in Bali, with a team of 15. He arrived from Switzerland 13 years ago for a hospitality job, ended up four hours…
In the hot seat, with Paul Skelton

May 24, 2026 · 34 min

For this episode, Connected Magazine editor Sean Carroll takes the mic and puts Paul Skelton in the hot seat on his own show. Paul covers a lot of ground: how the podcast went from a couple of hundred listeners to tens of thousands, and…

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About the show

The Master Integrator Podcast is where Australia’s smart home technology industry gets real. Hosted by Paul Skelton — a longtime industry journalist and current Regional Development Consultant for CEDIA in Australia and New Zealand — this series goes beyond product hype to explore the people, policies, and practices shaping the future of home integration. Each episode features candid conversations with integrators, educators, builders, designers, and policy leaders who are challenging the status quo and building a more professional, sustainable, and inclusive industry. Whether you’re on the tools, running a business, designing the systems, or shaping the rules — this podcast is for you. No fluff. No buzzwords. Just honest, grounded conversations about what it takes to make this industry better.