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The DEX Show: A Show for IT Change Makers
by Nexthink
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Latest episodes
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Employees Are NOT a Captive Audience: Rethinking Digital Comms w/ Sharon O’Dea & Jonathan Phillips
October 20, 2026 · 36 minWhat happens when internal communications becomes an employee experience problem? Sharon O’Dea and Jonathan Phillips, co-founders of Lithos Partners and co-authors of a new book on digital communications at work, join the show to explore…
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Experience 26: Quick Recap + IT Nerd Mastermind LIVE w/ Laura Reeves
October 14, 2026 · 49 minExperience 26 was the biggest and best yet, and this special double bill relives both the event itself and the DEX Show’s own contribution to it. Tom is joined by returning guest Laura Reeves for a lively recap of the people, ideas and…
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Death in Meta: The Colleague Experience Gone Wrong w/ Kelly Monahan
September 30, 2026 · 33 minKelly Monahan returns to The DEX Show on launch day for her new book, Reclaim the Plot. The future of work advisor and co-founder of Beyond the Desk explains why organisations are racing towards AI without knowing what they want it to…
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DEXOps at Disney World: Experience 26 Preview w/ Dina & Marta
September 23, 2026 · 24 minWhat does it take to become a successful DEX practitioner? Marta Sukhno, Nexthink’s Certification Program Manager for Enablement, joins Tom and Dina to explore the skills, mindsets and responsibilities shaping DEXOps as an emerging…
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"Zero Friction": AI Bosses & the Decline of the Assh*le w/ VERY SPECIAL GUEST Bob Sutton
September 16, 2026 · 53 minWhat happens when the legendary author of The No A*****e Rule meets The DEX Show? Stanford professor and organisational psychologist Bob Sutton joins Tom McGrath for a wide-ranging conversation about toxic workplaces, good and bad…
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The Road to DEXOps: Nexthink’s Navigator Framework | Scott Vessey
September 8, 2026 · 41 minIncreasingly, DEX is about more than measuring performance: it's about changing the way organisations operate. In this episode, Scott Vessey, Technical Services Enablement & Transformation Manager in Nexthink’s Customer Outcomes team…
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“Work Time Is Lifetime”: Why DEX Must Make Work Better | Nina Kohl-Haefke
September 2, 2026 · 29 min“Work time is lifetime.” It’s a German saying that perfectly captures Nina Kohl-Haefke’s philosophy (and ours) on Digital Employee Experience: if we spend so much of our lives working, technology should make that experience better. On…
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EXCLUSIVE: Inside HBR’s New "AI Acceleration Gap" Report | Darren Wright
August 25, 2026 · 36 minWhat happens when AI adoption moves faster than IT can govern it? Former Honeywell VP of IT Darren Wright joins Tom for an exclusive look at Bridging the AI Acceleration Gap, a new report from Harvard Business Review Analytic Services…
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The DEX Value Engine: Inside Nexthink Professional Services | Bryan Hunter
August 18, 2026 · 27 minWhat happens when DEX experts work directly with customers to turn complex problems into practical solutions? Bryan Hunter, Consulting Senior Manager in Nexthink Professional Services, joins the show to reveal where the rubber really meets…
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AI Natives Don't Exist Yet: The New Career Reality | Mervyn Dinnen
August 12, 2026 · 33 minWhat happens to careers, talent and employee experience when AI starts rewriting the rules of work? Author, analyst and HR thinker Mervyn Dinnen joins The DEX Show to explore the changing relationship between technology and people, from…
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Workplace UTOPIA: What Would the Perfect Future of Work Look Like? | Reality Bites
August 5, 2026 · 31 minWhat would the workplace look like if we designed out the pointless meetings, performative busyness and endless administrative work? In this Reality Bites episode, the panel takes a recklessly optimistic journey into “Workplace UTOPIA,”…
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AI, Risk & Reward at Aon w/ Simon Sankey & Laura Reeves
July 27, 2026 · 31 minAs organizations race to adopt AI, how do they balance innovation with governance, employee trust and long-term business value? Laura Reeves rejoins the show alongside Simon Sankey, Senior Director of User Experience at Aon, to explore…
About the show
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.