Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Notes on this show
Tersh Blissett and Josh Crouch talk with service business owners about running the company, and a lot of recent episodes cover using AI in the trades.
If you like Service Business Mastery for Skilled…, try…
Latest episodes
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Stop Guessing Where Your Best Leads Come From | CallRail + JobNimbus
October 21, 2026 · 43 minMost contractors have no idea which marketing actually makes the phone ring, so they keep pouring money where they think it works and hope for the best. The fix is marketing attribution: following every lead from the first call all the way…
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Why You Lose Trust Before the Truck Rolls | Rama Sreenivasan, Blitzz
October 14, 2026 · 32 minMost home service companies lose the job before the truck ever rolls, and they never see it happen. Your close rate, not your lead count, is usually the real bottleneck, and the thing quietly dragging it down is trust. Rama Sreenivasan…
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How a $50K Job Came From One Email List | Tim Jordan
October 7, 2026 · 47 minThe cheapest leads in your home service business are not on Google, they are already in your customer list. Email marketing is the channel most contractors ignore, and the numbers are almost unfair. Tim Jordan sent one basic newsletter…
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Why Delegation Breaks Down for ADHD Entrepreneurs | Skye Waterson
September 30, 2026 · 41 minIf you have ever wondered why delegation keeps breaking down in your business, ADHD entrepreneurs have a specific answer, and a fix. Skye Waterson has built her whole company around it. As an ADHD strategist and founder of Unconventional…
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$7M to $260M: The 4 Pillars That Scaled Parker & Sons | Paul Kelly
September 23, 2026 · 46 minHow to grow a home service business is usually pitched as doing more: more trades, more services, more offers. Paul Kelly did the opposite, and it built one of the largest home service companies in the country. He bought Parker & Sons in…
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How Contractors Can Turn More Calls Into Revenue | Bill Brown, PhoneTap
September 16, 2026 · 1 hr 11 minTurning more calls into revenue is the growth lever most contractors never touch, because they cannot see what is actually happening on their phones. Bill Brown spent 25 years in HVAC, built an Inc. 5000 company, and still could not trust…
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How to Grow a Home Service Business by Buying Competitors, Not Ads | Alex Smereczniak
September 9, 2026 · 41 minHow to grow a home service business is usually pitched as one thing: spend more on marketing. Alex Smereczniak has a faster, cheaper answer most owners never consider. As co-founder and CEO of Franzy and a serial entrepreneur who scaled…
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Winning the Messy Middle: Home Services Marketing in the AI Era | MarketStorm
September 2, 2026 · 1 hr 8 minHome services marketing has a hidden battleground, and most owners never fund it. It is the messy middle, the 40 to 100 days a homeowner spends circling a project before they ever search your name. Rick Brown and Carole Lawson of…
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How One Focus Every 90 Days Scales Your Business | Josh Zolin
August 26, 2026 · 52 minDoing more does not scale your business. It stalls it. Diluted focus gets you diluted results, and the owners who grow fastest are usually the ones doing fewer things, not more. In this episode of Service Business Mastery, Tersh Blissett…
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Why Your Techs Are Losing Sales in 2026 | Justin Riley
August 19, 2026 · 54 minService Scout (14 day free trial): https://getservicescout.com/demo.html This is the toughest year to close a sale in home services since 2008. Equipment costs more than ever, credit is tighter, and the customers calling for a…
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Systems That Outlast You: Building a Trades Business for Generations
August 12, 2026 · 47 minMost companies do not last. A huge share of the biggest names in the world vanish within a few decades. The Smith & Oby Company has been running since 1898. In this episode of Service Business Mastery, Tersh Blissett and Josh Crouch sit…
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How to Beat Private Equity Without Selling | Zach Cooper-Vastola
August 5, 2026 · 48 minPrivate equity is buying up home service companies and quietly gutting the good ones, and most owners think their only options are to sell or get outspent. There is a third one. In this episode of Service Business Mastery, Tersh…
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