Plan, Build, and Manage your Offshore Business podcast artwork
Technology

Plan, Build, and Manage your Offshore Business

by optiBPO

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Latest episodes

  • optiMISE Podcast Episode 1.MP3

    July 26, 2024 · 17 min

    Welcome to optiMISE!, the quintessential podcast for anyone looking to enhance their offshoring strategy. Each episode, we delve into the nuances of outsourcing, offering you firsthand insights, actionable strategies, and inspiring success…

  • Importance Of Having Well Defined Policies, Processes And SOPs In Scaling A Business

    February 27, 2019 · 8 min

    Tasks can take weeks or months for an employee to accomplish because urgent tasks continue to overwhelm them. With well-defined processes, policies and procedures, your offshore team can accomplish repetitive tasks and free up your time to…

  • The Philippines: #1 Knowledge Based Offshoring Destination

    October 29, 2018 · 2 min

    optiBPO partners with you to plan, build and manage your offshore team in the Philippines. Join us for our regular webinars held for Australian, European and North American time zones - www.optiBPO.com/webinar

  • The 3 Key Strategies Of Outsourcing And Offshoring - OptiBPO

    August 1, 2018 · 11 min

    In offshoring, there are many things you can do remotely if you put your mind to it. Listen to Jamie McBrien, CEO of optiBPO, as he discusses why offshoring is no longer just back-office repetitive low-level tasks…

  • Onshore Support in Developing Successful Offshore Relationships

    April 13, 2018 · 13 min

    Managing an offshore team requires proper guidance, advice and support from onshore leaders. Listen to Jamie McBrien, CEO of optiBPO, as he talks more about what it takes to develop a successful relationship with your offshore…

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  • Management Tips for a Successful Outsourcing

    February 13, 2018 · 10 min

    After the so called “honeymoon period”, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien’s company, optiBPO can manage that risk by…

  • Not All BPOs Are Created Equal - OptiBPO

    December 8, 2017 · 13 min

    optiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the…

  • Why Philippines is the Best Choice to Outsource Your Services

    October 10, 2017 · 11 min

    Philippines is known for its large outsourcing market at $22 billion. Compared with India and other Asian countries, the Philippines has a higher literacy rate, better retention rates, better costing, and better attraction of capability…

  • Key Areas of Building an Offshore Team to Support Business Growth

    September 5, 2017 · 12 min

    Businesses are looking for ways to enhance their capability - that means doing more with the offshore resource potential at a lesser cost. Sales and HR are only some of the key areas that needs offshore support. Taking out the admin burden…

  • optiBPO - Your Onshore Support to Ensure Offshore Success

    June 21, 2017 · 1 min

    With costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start. We know what to do and where to do it. We know how to manage risk and avoid disruption. We know the best…

  • Plan, Build, and Manage your Offshore Business

    June 8, 2017 · 7 min

    The structure that you have for your onshore business differs from offshore business. optiBPO is committed in making sure that your team in the Philippines becomes an extension of your local team, and not a separate organisation. We…

  • optiBPO - Optimising Business Process Offshoring

    April 4, 2017 · 11 min

    optiBPO is not a “set and forget” type of company. We make sure to help your company build your offshore team in the Philippines, guide you from step 1 and all throughout the whole process, making sure that your team in the Philippines…

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About the show

The optiBPO model is unique, in that it sits between traditional outsourcing, and setting up your own offshore business. optiBPO manage your outsourcing risk, by starting small, clearly defining scope, proving the concept, building confidence, and then extending. At each stage, there are reviews and checkpoints to ensure there are no disruptions to your operations.