Microsoft Teams Insider
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Latest episodes
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The Human Skills That Make AI Actually Useful in the Enterprise, with Jamie Bartlett
October 20, 2026 · 32 minJamie Bartlett, award-winning technology writer and bestselling author of How to Talk to AI, discusses why the skills that matter most for using language models are cognitive and linguistic, not technical. • How language models actually…
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Tristan Gayford, Microsoft Teams Product Manager at EY on Teams, UC and AI Journey
October 13, 2026 · 33 minTristan Gayford, Microsoft Teams Product Manager at EY, discusses managing Microsoft Teams across one of the world's largest organisations and the challenge of shifting from predictable per-user licensing to consumption-based AI costs. •…
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What Sets Cisco Apart in Microsoft Teams and The Intelligent Workplace with Cisco’s Pratik Chanda
October 6, 2026 · 12 minPratik Chanda, WW Partner Sales Lead - Devices, GCPS GTM at Cisco, discusses Cisco's record-breaking growth in the devices market and why the company is uniquely positioned for Microsoft Teams Rooms deployments. • Cisco's journey to…
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Chandra Chivukula, VP Engineering, Microsoft, On Microsoft Teams as an Agentic Platform
September 29, 2026 · 31 minChandra Chivukula, Vice President of Engineering at Microsoft Teams, discusses the evolution of Microsoft Teams into a platform for human and agentic interaction. • Microsoft Teams is being positioned as a secure, compliant enterprise…
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How To Troubleshoot Microsoft Teams with Call Quality Dashboard (CQD), Hands-on with Microsoft
September 16, 2026 · 1 hr 0 minVictor Guzman, Senior Technical Program Manager at Microsoft, and Siunie Sutjahjo, Principal Product Manager, Microsoft Teams Meeting, walk through the exact quality review process from Microsoft's Get to Green programme, giving every…
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Microsoft Teams Voice Agents and Unify Integration, What is Possible?
September 8, 2026 · 29 minGidi Adlersberg, Voca CIC Business Line Manager at AudioCodes, discusses the new Microsoft Teams Voice Agent Certification Program, with AudioCodes being the first vendor to achieve certification. • How the certification builds on…
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Microsoft Teams Enterprise Update – September 2026
September 7, 2026 · 14 minMVP Tom Arbuthnot shares all the latest Microsoft Teams news and announcements in less than 15 minutes for September 2026 Upcoming Events Events are back after the August pause: Teams Fireside Chat — Kim Matlock, Principal Lead Program…
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Voice AI From POC to Production - The Key Lessons - Chris Bailey, Maersk
September 2, 2026 · 26 minChris Bailey, Lead Infrastructure Engineer (Voice and Contact Centre) at Maersk, discusses the practical realities of deploying voice AI across a global enterprise, from early proof of concepts to live production in 50 countries. • Why…
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Mahendra Sekaran, Microsoft CVP, on AI Transformation, Copilot, Work IQ, and Multi-Model Agentic AI
September 1, 2026 · 34 minMahendra Sekaran, Corporate Vice President for Product Management and Data Science at Microsoft, discusses the rapid pace of AI transformation and its impact on the communications and collaboration space. • Azure continues its strong…
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Beyond the Licence: Lessons from a Global Microsoft E7 Transformation and AI adoption
August 25, 2026 · 43 minAlly Ward and Kevin Spence discuss the practical realities of moving 2,500 of 8,000 users from Microsoft E5 to E7, covering migration strategy, agent governance, consumption costs, Entra Suite, and lessons learned from a global legal…
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How Pure IP Is Transforming Voice With AI and the Intelligent SIP Edge
August 18, 2026 · 28 minAdnon Dow, Chief Product Officer at Pure IP, discusses how Pure IP is evolving from a traditional voice carrier into an intelligent SIP edge platform powered by AI. • How AI is reshaping voice infrastructure across three layers: network…
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Microsoft Teams Phone: Recent New Features and What's Coming with Emily Kirby, Microsoft
August 12, 2026 · 18 minEmily Kirby, Senior Product Manager, Microsoft Teams Engineering, discusses the latest developments and future direction for Microsoft Teams Phone. • Multi-line calling: a multi-year effort now shipped, allowing multiple phone numbers on…

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