United States Australia Brazil Canada Germany India Ireland Japan Mexico New Zealand Philippines South Africa United Kingdom
McKinsey Talks Operations podcast artwork
News

McKinsey Talks Operations

by McKinsey & Company
Share this ranking Is this your show? Claim it
Listen on Apple PodcastsRSS feed

Chart positions today · United States

Not on the United States charts we track today.

If you like McKinsey Talks Operations, try…

Latest episodes

  • Voices on Planning: The AI-powered future of supply chain

    August 26, 2026 · 19 min

    Advanced planning systems have evolved through major technological shifts, from legacy systems to enterprise platforms, and from on-premises software to SaaS. Now AI is ushering in the next transformation. As planning moves from fixed…

  • Voices on Quality: Unlocking warranty value in consumer automotive

    August 19, 2026 · 19 min

    Warranty and goodwill costs at automotive OEMs have climbed more than 40 percent in recent years, now representing as much as two to three percent of total sales for many manufacturers. With billions of dollars at stake each year, these…

  • The future of US Manufacturing

    August 13, 2026 · 31 min

    A quarter of America’s $3 trillion in annual manufactured imports face multiple trade dependencies, related to national security, geopolitically distant trading partners, or concentrated suppliers. Addressing these vulnerabilities by…

  • Agentic AI and the future of Global Business Services

    July 8, 2026 · 25 min

    Global Business Services (GBS) is being redefined in the age of AI. Agentic technology is enabling GBS to move beyond traditional automation and expand as it becomes the operational backbone of AI transformation in many organizations. So…

  • Powering supply chain with agentic AI

    June 24, 2026 · 22 min

    Supply chain leaders have invested heavily in technology over the last few decades and were among the earliest adopters of AI. Yet despite 90% of companies reporting AI use, only 7% have successfully scaled it. For many, supply chain…

Show 7 more episodesShow fewer episodes

  • Rewiring Europe: Turning pressure into performance

    April 9, 2026 · 23 min

    Europe’s productivity challenge is becoming increasingly difficult to ignore. Strained supply chains, rising costs, and intensifying global competition are putting mounting pressure on operations leaders to act decisively. Without bold…

  • Winning the Race to Rewire in 2026: Capturing operational advantage

    March 5, 2026 · 21 min

    The pace of innovation is reshaping industries at an unprecedented speed, but technology alone is not a source of advantage. To compete in a rapidly evolving global landscape, organizations must move beyond isolated tech deployments and…

  • The paradigm shift: how agentic AI is redefining banking operations

    January 23, 2026 · 22 min

    Agentic AI is reshaping banking operations, enabling systems to act, decide, and learn at scale. Leading banks are redesigning their operating models to unlock new sources of value, improve resilience, and accelerate performance. As the…

  • COO Excellence: the next generation of leadership

    January 16, 2026 · 17 min

    Across industries, organizations are asking more of their COOs: to drive efficiency, unlock growth, build resilience, lead cross-functional change, and help shape the business agenda. But what does it really take to excel as a modern…

  • The race to rewire operations: How the story unfolded in 2025

    December 19, 2025 · 23 min

    2025 marked a pivotal moment for operations. Generative AI, automation, and advanced analytics moved from experimentation to real impact—and reshaped how organizations run.  In this special year-end episode of McKinsey Talks Operations…

  • Beyond the bot: building empathetic customer experiences with agentic AI

    December 17, 2025 · 24 min

    Improving operations, generating revenue and implementing the right technology have all become key priorities for customer care professionals over the last decade. Organizations must find customer service operating models that scale…

  • Unlocking hidden value with process intelligence in healthcare and beyond

    November 6, 2025 · 29 min

    Organizations today are under constant pressure to do more with less—improving efficiency, reducing costs, and enhancing experiences. Process intelligence is emerging as a game changer, revealing how work truly happens inside organizations…

Full episode archive on Apple Podcasts →

About the show

The next normal demands resilience, flexibility, and agility. Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse operations with technology, and why empowering the workforce with skills and capabilities is key to success. McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations