McKinsey on Consumer and Retail podcast artwork
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McKinsey on Consumer and Retail

by McKinsey Retail & Consumer Goods
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Latest episodes

  • Convenience or discovery: Which mission will your store serve?

    September 27, 2026 · 25 min

    As AI reshapes how consumers browse, shop, and buy, retailers must choose a mission for every location—and commit to it. See www.mckinsey.com/privacy-policy for privacy information

  • Pacsun’s Gen Z playbook: Listen, learn, and let go

    August 27, 2026 · 28 min

    Pacsun CEO Brieane Olson talks to McKinsey partner Pamela Brown about community co-creation, leadership lessons, and what’s next for Gen Z and for Pacsun. See www.mckinsey.com/privacy-policy for privacy information

  • From dashboards to decisions: Empowering merchants with agentic AI

    April 2, 2026 · 22 min

    Agentic AI can automate routine work and improve merchandising decisions at scale. What does it take to translate potential into performance? See www.mckinsey.com/privacy-policy for privacy information

  • Rethinking restaurant success

    February 5, 2026 · 25 min

    Union Square Hospitality Group’s Chip Wade and John Ragan share their perspectives on customer experience, restaurant technology, and the future of dining. See www.mckinsey.com/privacy-policy for privacy information

  • How today’s consumers are spending their time and money

    October 9, 2025 · 27 min

    What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers? See www.mckinsey.com/privacy-policy for privacy information

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  • Holiday shopping 2025: US consumers hunt for early deals

    September 8, 2025 · 23 min

    They’re concerned about inflation and looking for value, so US consumers are changing their shopping habits this holiday season. Here’s what that means for retailers and consumer goods companies. See www.mckinsey.com/privacy-policy for…

  • A close look at the global beauty industry in 2025

    August 28, 2025 · 27 min

    We asked 15,000 consumers and 100-plus executives for their perspectives on today’s beauty market. In this episode, we highlight the themes that emerged from our research.   See www.mckinsey.com/privacy-policy for privacy information

  • How the sporting goods industry can turn uncertainty into opportunity

    May 7, 2025 · 22 min

    The authors of a new report, Sporting Goods 2025, explore key themes that will shape the market and highlight consumer trends that could represent paths to growth. See www.mckinsey.com/privacy-policy for privacy information

  • Portfolio and performance: Priorities for CPG leaders

    October 2, 2024 · 24 min

    The consumer goods industry, once an investor darling, has underperformed in recent years. Companies can prioritize six actions to simultaneously revive revenue growth and cut costs. See www.mckinsey.com/privacy-policy for privacy…

  • Luxury retail is about ‘emotions, not transactions’

    February 22, 2024 · 21 min

    The physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations. See www.mckinsey.com/privacy-policy for privacy…

  • How product design can yield ‘triple wins’: Growth, margin, and sustainability

    January 30, 2024 · 24 min

    Some consumer companies have simultaneously increased sales, cut costs, and reduced carbon emissions. Their secret? Paying closer attention to the design of their products and packaging. See www.mckinsey.com/privacy-policy for privacy…

  • The art and science of reducing retail shrink

    December 12, 2023 · 24 min

    Retailers need a data-informed, collaborative, store-by-store approach to combat shrink. The payoff: higher profits and better customer experience. See www.mckinsey.com/privacy-policy for privacy information

Full episode archive on Apple Podcasts →

About the show

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.