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IT Horror Stories with Jack Smith
by Jack Smith
Today: #182 in Technology, New Zealand on our combined chart.
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Latest episodes
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Jack's Rants - PHP, Panic, and Technical Debt - PHP2Shell: Critical PHP Flaws, Emergency Patching, and Technical Debt
October 26, 2026 · 15 minTwo critical PHP vulnerabilities. Emergency patches. Government websites going offline. And IT teams around the world suddenly discovering just how much forgotten infrastructure they're responsible for. But the real horror story isn't PHP…
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Wrong Person, Right Skills : Technical Hiring Failures and Why Companies Mismanage IT Talent
October 19, 2026 · 45 minCompanies complain that they can't find the right technical people. Technical people complain that companies have no idea who they're actually looking for. This time, Jack crosses to the other side of the table with Ashley Randall to find…
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Cleared for Disaster : Air Traffic Control Technology: Outages, Failures, and Recovery
October 12, 2026 · 46 minJack talks with Harvey Scolnick about his years working with air traffic control technology and the failures that came with it. From construction work accidentally cutting a critical cable and knocking an air traffic control facility…
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Jack's Rants - Meshcore : Off-Grid Messaging, LoRa, Privacy, and Decentralised Networks
October 5, 2026 · 20 minSomeone asked us why we weren't on MeshCore yet. First we had to establish that it wasn't a new kind of thrash metal. Then we discovered an off-grid messaging network built from little radios, antennas, repeaters, and licence-free…
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Cultural Differences in IT : When Global Teams Don't Work the Same Way
September 28, 2026 · 21 minIT may run on the same protocols everywhere, but the people operating it certainly don't. Put teams from different countries, companies, and working cultures onto the same project and apparently simple questions about responsibility…
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When UNPK Broke – Diagnosing an IBM Mainframe Hardware Failure
September 21, 2026 · 33 minTexas, 1978. Robert was working at a cotton co-op running what may have been one of the world's earliest online auction systems. Farmers received punch cards representing their bales of cotton - occasionally complete with enough stray…
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Pinball as IoT : When Arcade Machines Go Online
September 14, 2026 · 38 minA modern pinball machine isn't just flippers, bumpers, lights, and a very large box making expensive noises. It's a connected computer with software updates, online score tracking, player accounts, remote management, and an Internet…
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The Three Envelopes: Blame, Reorganize, Repeat
September 7, 2026 · 25 minThe Three Envelopes: Blame, Reorganize, Repeat There is an old management joke about an outgoing manager leaving three numbered envelopes for their successor. When the first crisis arrives: blame your predecessor. The second: reorganize…
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Jack's Rants - Why You Need to Reboot : Why Rebooting Your Computer Actually Fixes Problems
August 31, 2026 · 9 minJack's Rants - Why You Need to Reboot : Why Rebooting Your Computer Actually Fixes Problems "Have you tried turning it off and on again ?" became an IT cliché for a reason. Rebooting clears accumulated state, resets resources, and fixes a…
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Testing Software Properly : Software Testing Done Right – Where, When and What Should You Test?
August 24, 2026 · 39 minTesting software sounds simple enough. But what exactly should you test, where should those tests happen, and how do you decide which parts of a complex system need the most attention? Jack talks with Mooly Beeri about software testing…
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Microcode Mayhem : How a Mainframe Timer Bug Slowed an Entire Development Team
August 17, 2026 · 25 minOne day, a busy IBM-compatible mainframe began slowing to a crawl. Hundreds of programmers noticed immediately—some even resorted to banging on the server room window whenever the system became unusable. The problem appeared after a…
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Jack's Rants - AI Is The New Shadow IT : Why Employees Are Quietly Building the Next IT Risk
August 10, 2026 · 12 minArtificial intelligence didn't invent Shadow IT—it made it invisible. In this Jack's Rant, Jack Smith explores how AI tools like ChatGPT, Copilot and Claude have fundamentally changed the way employees solve problems. No servers under…
About the show
IT Horror Stories with Jack Smith tells real stories from the world of IT: outages, failed migrations, broken infrastructure, cybersecurity incidents, software failures, networking disasters, cloud problems, Shadow IT, and the occasional decision that seemed like a good idea at the time.
Jack Smith talks with the people who were there about what happened, how they got out of it, and what others can learn from the incident. Stories are anonymized where needed, and the focus is on technology, processes, and organizations rather than blaming individuals. New episodes weekly, with Jack's Rants in between.
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