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In-House Outliers

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Latest episodes

The System Behind the Legal Tech Stack with BlackLine's Mandy Savoca

October 8, 2026 · 38 min

In this episode of the In House Outliers podcast, Anna Richards interviews Mandy Savoca, Senior Director of Legal Operations at BlackLine, about the intersection of process and technology. Savoca shares insights from her engineering…
Turning Legal Into a Revenue Engine with The Planet Group's Steve Jorgensen

September 17, 2026 · 34 min

In this episode, Steve Jorgensen shares the philosophy that's guided his approach to compliance since early in his career: start every process by asking what the business is actually trying to achieve, not by defaulting to how it's always…
Connecting the Dots in the AI Era with Legal Operations Leader Matt Jezierski

September 3, 2026 · 30 min

In this episode, legal ops leader Matt Jezierski walks through the pyramid framework he uses to organize a legal department, with regulatory change flowing down through matters, e-billing, and knowledge management, and makes the case that…
Leaving People Happier as a Leader with Flock Safety's Dan Haley

August 20, 2026 · 36 min

In this episode, Flock Safety's Dan Haley shares the leadership philosophy that's guided him since a former CEO handed it to him on his first day: make every person you interact with a little happier for having had the interaction with you…
The Case for a JD in Legal Ops with Sonnedix's Heather Torres

August 6, 2026 · 32 min

In this episode, Sonnedix's Heather Torres argues that legal training isn't required for legal ops , but it's an unlock, and she's got eight and a half years of experience to back it up. Heather explains why legal background changes how…

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The Human Side of Legal Technology Adoption with Legal Operations Professional Joe Lewis

July 23, 2026 · 25 min

In this episode, Legal Operations Professional Joe Lewis shares why getting lawyers to adopt new technology has nothing to do with the technology itself. Drawing on experiences that stretch from teaching seniors how to use YouTube at a…
What E-Billing Implementation Actually Takes with Agiloft's Frances Dupree

July 9, 2026 · 34 min

In this episode of the In-House Outliers podcast, Anna Richards speaks with Frances Dupree, Principal Customer Success Manager at Agiloft, about what e-billing implementation actually takes from someone who learned it the hard way. Frances…
Progress Over Perfection: Building Legal Ops from Scratch with LUMA Energy's Federico Vicente

June 18, 2026 · 36 min

In this episode of the In-House Outliers podcast, Anna Richards speaks with Federico Vicente, Legal Operations Specialist at LUMA Energy in Puerto Rico, about building a legal department from nothing. Federico joined LUMA three years ago…
Scaling Legal Operations Across a Global Team with ABF's Dan Wate

June 4, 2026 · 22 min

In this episode of the In-House Outliers podcast, host Anna Richards speaks with Dan Wate, Legal Operations Manager at Associated British Foods, about managing legal operations solo across a global team of 150 lawyers in 14 countries. Dan…
From Buyer to Partner: Building Better Legal Tech Relationships with Novartis's Michael Francony

May 21, 2026 · 25 min

In this episode, Michael Francony, Senior Legal Project and Operations Manager at Novartis, shares what it really takes to transition from buyer to true partner when working with legal technology vendors. Drawing on experience from both…
Bridging Legal Ops and Finance with Generate's Michelle Garza

May 7, 2026 · 22 min

In this episode, Michelle Garza, Legal Operations Manager at Generate, discusses how she built a deep and productive partnership between her legal ops and finance teams. She shares her journey from executive assistant to legal ops, and how…
The Rise of the Legal Engineer with Wordsmith.AI's Elly Meenan

April 23, 2026 · 25 min

On this episode Elly Meenan (Legal Engineering Evangelist at Wordsmith.AI) discusses the rise of the Legal Engineer role and what it means for the future of legal work. The conversation focuses on how legal engineers use technology to…

Full episode archive on Apple Podcasts →

About the show

In-House Outliers shares the stories and secrets of those who have taken unconventional paths and challenged conventional notions of how corporate legal departments should operate.