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FRICTION with Bob Sutton

by Stanford eCorner

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Latest episodes

  • Turning Friction Into Fire: Lessons from Season 2

    August 15, 2018 · 25 min

    In the final episode of season two, Stanford Professor Bob Sutton and producer Rachel Julkowski look for signs of hope in and lessons gleaned from our friction-filled world. We can’t fix every messy, frustrating organization overnight, but…

  • The Emperor Has No Clue

    August 8, 2018 · 25 min

    Too much friction drives you crazy, but too little leaves you adrift. In this episode, Stanford Professor Bob Sutton and Hayagreeva Rao, professor in the Stanford Graduate School of Business and coauthor of Scaling Up Excellence, discuss…

  • Can't Stand the Heat? Get Rid of the Friction

    August 1, 2018 · 26 min

    The temperature is higher and things move faster, but restaurant kitchens aren’t so different from any other workplace—you’ve got egos, stress, and the constant pressure to deliver. In this episode, Craig and Annie Stoll, husband and wife…

  • Dear Micro-Manager, Control Yourself

    July 25, 2018 · 26 min

    The modern workplace is killing people and no one cares. That’s the sobering conclusion of Jeffrey Pfeffer’s new book "Dying for a Paycheck: How Modern Management Harms Employee Health and Company Performance—and What We Can Do About It."…

  • Simple Rules Set You Free

    July 18, 2018 · 23 min

    Rules get an unfairly bad rap. In this episode, Stanford Engineering Professor Kathleen Eisenhardt, author of Simple Rules: How to Thrive in a Complex World, and Stanford Professor Bob Sutton discuss the virtues of structure and…

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  • Sweet Rejection: Cutting Out the Noise

    July 11, 2018 · 24 min

    You don’t need as many ideas as you think you do. In this episode, Stanford Professor Bob Sutton and Henning Piezunka, assistant professor at the European Institute of Business Administration (INSEAD), debunk brainstorming myths and talk…

  • Over, Under, Through: Fixing Government Friction

    July 4, 2018 · 26 min

    Can you dampen friction in the bureaucracy-laden, ego-filled halls of the United States government? Yes-- you can, says Jennifer Anastasoff. As head of people for the United States Digital Service (USDS), a non-partisan tech group in the…

  • The Customers Made Us Scale It

    June 27, 2018 · 20 min

    Many companies likes to think they’re practicing design thinking, but most of them are wrong. Sam Yen, former Chief Design Officer of SAP and now Managing Director at JP Morgan Chase & Company, speaks with Stanford Professor Bob Sutton…

  • Productive Paranoia: Lights, Camera...Anxiety!

    June 20, 2018 · 26 min

    If your stunt coordinator falls asleep in an important meeting, you can expect trouble later, says Hollywood executive producer Sheri Singer. In this episode, Singer and Stanford Professor Bob Sutton talk about the value of worry in the…

  • Agile on the Edges: Managing Misfits

    June 13, 2018 · 23 min

    To create a culture of innovation inside a large organization, leaders need to help their organizations become bimodal, says Michael Arena, chief talent officer at General Motors and author of Adaptive Space: How GM and other Companies are…

  • The Spreadsheet Troll: Tales of Silos and Scaling

    June 6, 2018 · 28 min

    When companies get big, they stop innovating. In this episode, Eric Ries, author of The Lean Startup, talks with Stanford Professor Bob Sutton about ways to fight back against the sluggishness of scale. If you really want employees to come…

  • Tenacious Compassion: Leading Through the Storm

    May 30, 2018 · 24 min

    The best leaders cultivate empathy, patience and an awareness of their own vulnerabilities, says Nancy F. Koehn, a historian at the Harvard Business School. She’s the author of Forged in Crisis: The Power of Courageous Leadership in…

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About the show

Part organizational design. Part therapy. Organizational psychologist and Stanford Professor Bob Sutton is back to tackle friction, the phenomenon that frustrates employees, fatigues teams and causes organizations to flounder and fail. Loaded with raw stories of time pressure, courage under ridiculous odds and emotional processing, FRICTION distills research insights and practical tactics to improve the way we work. Listen up as we take you into the friction and velocity of producing made-for-TV movies, scaling up design thinking, leading through crisis and more. Guests include Harvard Business School historian Nancy Koehn, Eric Ries of Lean Startup fame, and restaurateurs Craig and Annie Stoll; as well as academic leaders from Stanford University and beyond. FRICTION is a Stanford eCorner original series.