Content + AI
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Latest episodes
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Colleen Jones: AI and The Content Advantage – Episode 39
October 24, 2024 · 34 minColleen Jones Now in its third edition, Colleen Jones's book "The Content Advantage" has become a classic in the content-profession literature. The new edition of the book continues to highlight content intelligence and content…
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Bill Rogers: AI-Powered Assistants, Chat, and Search for Content Platforms – Episode 38
September 17, 2024 · 32 minBill Rogers Bill Rogers is an experienced AI entrepreneur whose latest venture, ai12z, gives web content platform owners tools to build digital assistants and chatbots and to run gen-AI-powered searches. We talked about: his work at…
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Jeff Coyle: Creating New Content-Marketing Opportunities with AI – Episode 37
September 3, 2024 · 34 minJeff Coyle Generative AI tools and LLMs bring the need for a new kind of content awareness in organizations of all sizes. While some have focused on content creation, Jeff Coyle has grown and accelerated his content-marketing…
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Cennydd Bowles: Design and Tech Ethics for Our AI Future – Episode 36
July 31, 2024 · 32 minCennydd Bowles Like most designers who work in technology, Cennydd Bowles has reflected at times on the impact of his work and its ethical implications. After a couple of decades of information architecture and interaction design…
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Sharon Ni: Merging Conversation Design and Content Design – Episode 35
July 23, 2024 · 31 minSharon Ni One of the most engaging aspects of generative AI products is their conversational interfaces. This has led many content designers working on AI products to develop skills in conversation design. Sharon Ni works on both…
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Andrew Stein: Content Design and AI Leadership – Episode 34
July 17, 2024 · 34 minAndrew Stein Like many content designers in the fall of 2022, Andrew Stein was concerned about the possible negative impact of generative AI on content and design practice. And his concern was heightened by the large number of content…
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Anna Potapova: Managing AI Content at Scale for an Ecommerce Giant – Episode 33
July 11, 2024 · 31 minAnna Potapova Generative AI creates new opportunities to create and manage content at scale. And scale is definitely required when crafting content experiences for one of the world's largest ecommerce companies. Anna Potapova is…
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Duane Forrester: Evolving SEO Strategy for the Generative-AI World – Episode 32
July 3, 2024 · 34 minDuane Forrester SEO has always been difficult, but generative AI takes things to an entirely new level. Duane Forrester has been immersed in the search world for more than 20 years, including stints as the Product Manager for the Bing…
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Leah Krauss: Responsible AI and Content Design at Microsoft – Episode 31
June 25, 2024 · 36 minLeah Krauss New AI products like Microsoft's Copilot can be powerful productivity enhancers, but if designers aren't careful they can inadvertently introduce into the product the bias and other hazards that can come with large language…
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Jack Molisani: The Impact of AI on Technical Communication – Episode 30
June 12, 2024Jack Molisani As the founder of the long-standing LavaCon conference and the principal at a technical content staffing agency, Jack Molisani gets a deeply informed view of the world of technical communication. While he sees the…
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Lisa Welchman: Content, AI, and Digital Governance – Episode 29
June 6, 2024 · 30 minLisa Welchman Over the past 25 years, Lisa Welchman has established and codified the field of digital governance. With an enterprise consulting career that spans the emergence of the web, the arrival of social media, and the rise of…
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Rob Hoeijmakers: Using AI to Transform Blogging Workflows – Episode 28
May 27, 2024 · 32 minRob Hoeijmakers LLM-based conversational tools are revolutionizing all parts of the content ecosystem, including blogs by independent professionals. Rob Hoeijmakers is an independent web strategist based in Amsterdam. He's using AI tools…

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