About the show
Latest episodes
-
Cazoo's CMO on why ditching the Motors brand has paid off, and what dealers can do about a lack of consumer trust – with Lucy Tugby, episode 276
October 2, 2026 · 1 hr 6 minCazoo's Lucy Tugby joined Jon and Batch for this week's podcast, discussing the marketplace's recent consumer trust survey – which revealed some rather painful truths about the relationship between buyers and dealers. Tugby, who serves…
-
Volkswagen slashes 2026 profits, Bentley reveals its first EV, and our Chinese car megatest - with Jack Evans & James Batchelor, episode 276
September 25, 2026 · 59 minNominate yourself for a Used Car Award (Nominations close Monday 28th September) Weekly Briefing: I’ve driven 10 different Chinese cars this week – and learned a lot Mercedes owner hit with £43,700 engine quote after catastrophic failure…
-
Amazon Autos edges closer to UK launch, 'unreasonable behaviour' from car buyers increases, and why European car makers should've seen China coming – with Leo Nelson, episode 275
September 18, 2026 · 1 hr 6 minUnreasonable car buyer customer behaviour ‘has got worse’, reveals Car Dealer Trust Survey ‘Survival of the fittest’: Aion UK boss predicts brutal shake-up for car industry Weekly Briefing: Why we’re all seeing more angry used car buyers
-
Where car dealers are leaving money on the table
September 14, 2026 · 30 minWith used car margins under pressure, finding extra profit is becoming harder — but that doesn't mean the opportunities have disappeared.In this special Car Dealer Podcast for Profit Clinic Week, James Batchelor speaks to Dealer Auction…
-
JLR to lay off 4,000 people, Jaecoo takes over Lookers Battersea, and we spend the day in a Chinese car dealer – with Richard Norris, episode 274
September 11, 2026 · 1 hr 5 minUPDATED: JLR confirms 4,000 jobs to be axed as part of £1.7bn cost-saving drive Car dealer Lookers opens flagship Omoda and Jaecoo dealership in Battersea Weekly Briefing: Why going behind the scenes of a Chinese car dealership worried me
-
Does new reg day still matter, HMRC names and shames minimum wage breaches, and why one dealer has taken over an Aldi – with Joel Combes, episode 273
September 4, 2026 · 1 hr 2 min‘The shape of the day has changed’: Why new plate day still matters Car dealers among 660 firms named and shamed for failing to pay National Minimum Wage Garage hits back at HMRC after being named and shamed over minimum wage breach DVLA…
-
Garages want MOT price rises, dealers targeted by review blackmailers, and half of buyers now 'open' to Chinese brands – with Will Blackshaw, episode 272
August 28, 2026 · 1 hr 9 min‘I’d seriously consider packing in MOTs’: Garage owners demand test fee increase Interest in Chinese cars reaches record level as half of buyers say they are ‘open’ to switch ‘Pay us and we’ll remove them’: Car dealers targeted by fake…
-
Dealer acquisitions market is most difficult for 10 years, Omoda Jaecoo come under warranty criticism, and Government could soften ZEV targets - with Peter Smyth, episode 271
August 21, 2026 · 1 hr 11 minWeekly Briefing: Car dealers reveal what business is REALLY like this summer Mergers and acquisitions market ‘as difficult as it has been in 10 years’ for UK car dealers Omoda and Jaecoo strengthen warranties after experts criticise level…