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Latest episodes
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The Human Factor Podcast Episode 78: From Transactional Excellence to Intelligent Service Delivery
October 16, 2026 · 1 hr 4 minIn this episode, we speak with Claire Meadows from Mitie about the evolution from transactional excellence to intelligent service delivery, and how AI is reshaping processes, workforce design, skills, and the future of operational…
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The Human Factor Podcast Episode 77: The Hidden Forces Shaping Organisational Change with Nicholas Toko
September 18, 2026 · 1 hr 12 minIn this episode, we speak with Nicholas Toko about how Jungian psychology can help leaders better understand culture, resistance and organisational change. In Episode 77 of The Human Factor Podcast, we explore the hidden forces that shape…
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The Human Factor Podcast Episode 76: Building from Within: The Discipline Behind Internal Talent Development with Cecilia Sandberg
August 18, 2026 · 1 hr 10 minIn episode 76 of The Human Factor Podcast, we explore what it really takes to build talent from within and why internal talent development requires far more than a commitment to promoting from within. Many organisations say they believe in…
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The Human Factor Podcast Episode 75: Reimagining Talent Acquisition in the Age of AI with Alan Walker
July 16, 2026 · 1 hr 9 minIn episode 75 of The Human Factor Podcast, we explore how AI is transforming talent acquisition and what it takes to build hiring processes that are not only faster, but fairer and more human. Talent acquisition has faced significant…
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The Human Factor Podcast Episode 74: The 5th Anniversary - Still Human
June 18, 2026 · 1 hr 9 minIn this special anniversary episode, we celebrate 5 years of conversations by bringing together four guests who have each helped shape the discussion around work, leadership, wellbeing, and inclusion: Sue Yell, Gethin Nadin, Eric Tinch…
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The Human Factor Podcast Episode 73: Human Connection - Why We Need It More Than Ever with John Cooper
May 18, 2026 · 58 minIn episode 73 of The Human Factor Podcast, we explore one of the most important yet often overlooked drivers of workplace success: human connection. As remote and hybrid working continue to reshape how we collaborate, many organisations…
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The Human Factor Podcast Episode 72: From Core to Edge: How AI Is Expanding What Enterprise Systems Can Do with Ben Peters
April 16, 2026 · 57 minIn episode 72 of The Human Factor Podcast, we explore how organisations can move beyond the limits of traditional enterprise systems and tackle the processes that still feel slow, fragmented, or broken. Joining us is Ben Peters…
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The Human Factor Podcast Episode 71: Executing Change in the Real World with Nick Francis
March 18, 2026 · 59 minIn episode 71 of The Human Factor Podcast, we explore what it really takes to execute organisational change in the real world - beyond the frameworks, models, and tidy diagrams that often dominate the conversation. Joining us is Nick…
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The Human Factor Podcast Episode 70: Navigating the Snakes & Ladders of Modern Leadership with Richard Jolly - Part 2
March 2, 2026 · 45 minIn this episode of The Human Factor Podcast, we’re diving into the dynamic and unpredictable world of modern organisations, where leadership can often feel like a giant game of Snakes & Ladders. We’re joined by Richard Jolly, one of the…
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The Human Factor Podcast Episode 69: Navigating the Snakes & Ladders of Modern Leadership with Richard Jolly - Part 1
February 18, 2026 · 48 minIn this episode of The Human Factor Podcast, we’re diving into the dynamic and unpredictable world of modern organisations, where leadership can often feel like a giant game of Snakes & Ladders. We’re joined by Richard Jolly, one of the…
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The Human Factor Podcast Episode 68: Generation Z: The Myths and Realities
January 19, 2026 · 1 hr 12 minIn episode 68 of The Human Factor Podcast, we’re diving into the dynamic, and often misunderstood, world of Generation Z: those born between 1997 and 2012 who are now entering and reshaping the workforce. With strong values, digital…
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The Human Factor Podcast Episode 67: AI, Burnout and Trust – Navigating Change in the Modern Era, Part 2
December 23, 2025 · 53 minIn this episode of The Human Factor, continuing from Episode 66, we’re diving into one of the most pressing leadership challenges of our time: how to lead continuous, disruptive, deeply human change in 2025. We’re joined by Dan Rickards…

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