Take 5 With Cleanfax – an ISSA Podcast
Today: #160 in News, Mexico on our combined chart.
Chart positions today · Australia
Not on the United States charts we track today.
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Not on the Canada charts we track today.
Not on the Australia charts we track today.
Not on the Germany charts we track today.
Not on the Brazil charts we track today.
Not on the New Zealand charts we track today.
Not on the Ireland charts we track today.
Not on the India charts we track today.
Not on the Japan charts we track today.
Not on the Philippines charts we track today.
Not on the South Africa charts we track today.
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Ranking history · Australia
Latest episodes
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How to Disappoint Customers the Right Way
October 12, 2026 · 5 minA homeowner walks you into the living room, points at a brown blotch next to the recliner and asks, “Can you get that out?” You ask how long it’s been there. She thinks for a second. “The Super Bowl party. The year the bean dip went…
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The Stain Hiding Under the Sofa Says Everything
October 5, 2026 · 6 minIt’s 4:40 p.m. on a Friday, and a technician is finishing a living room carpet cleaning job at the end of a long week. He pulls the sofa out to clean underneath it and finds a coffee stain the size of a dinner plate. The stain isn’t on the…
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Do Your Techs Pass the Front Door Test?
September 27, 2026 · 6 minYour technician pulls into the driveway, and the homeowner is already waiting at the front door with her arms crossed. The last company she hired left a stain by the fireplace and another one by her husband's chair. Nobody from that…
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When Success Doesn't Feel Like Success
September 21, 2026 · 4 minA full schedule and a wall of five-star reviews don't guarantee an owner who likes the life the company built.
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They Are Watching You
September 14, 2026 · 5 minRepeat clients may know your company, but they are still evaluating your crew on every visit.
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The Competitive Advantage Your Rivals Can’t Buy
September 7, 2026 · 6 minIn a crowded cleaning and restoration market, every company is chasing the same customers—and making the same promises. Bigger ads, bolder truck wraps and claims of being “the best” may attract attention, but they rarely build lasting…
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Why Good Customers Quietly Disappear
August 27, 2026 · 6 minThe job's done. The carpet is dry. The hard floor you cleaned is shiny. The invoice is paid. Everything looks fine. Then a year goes by. No call. No repeat booking. No bad review, no angry phone call, nothing you can point to and fix. The…
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That Deadly Moment When You Stopped Learning
August 24, 2026 · 6 minYou have been doing this 20 years. You know the work cold. There is a real chance that this is the most dangerous thing about your business right now.
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Procrastination Charges Interest
August 14, 2026 · 4 minProcrastination in a cleaning or restoration company is rarely a calendar problem. It's a fear response, and it charges interest.
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The Follow-Up That Doesn't Feel Like a Follow-Up
August 7, 2026 · 6 minThe moment a job ends is the one time a customer sees a company with nothing left to gain. Most contractors waste it on a text message. Two days after the job, the text goes out. “Hi, just following up. How did we do?” Across town, the…
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How to Navigate Four Tough Conversations at Work
July 30, 2026 · 6 minNobody gets into cleaning or restoration because they love confrontation. But guess what — this business is built on tough conversations. Today, we will cover four conversations every owner and manager dreads... and exactly how to have…
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Not Every Customer Complaint Deserves an Apology
July 27, 2026 · 5 minA customer calls three days after a carpet cleaning job, upset that the carpet smells like urine. The crew did nothing wrong—the dog came back to the same spot and had another accident. Nobody on the job cut a corner. So, does the company…

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