Technology

Insurance Unplugged with Lisa Wardlaw

by Lisa Wardlaw

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Mexico · Technology

#76

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About the show

"Insurance Unplugged," offers a candid look behind the scenes of the insurance industry. Host Lisa Wardlaw brings a wealth of experience from numerous C-suite roles, including CFO, COO, CSO, and Chief Digital Officer within the insurance sector. She interviews C-suite guests about the real #nohype practical matters in insurance from applying AI to cutting through the fog on developing trends for the insurance industry at large.

Latest episodes

Kill The Workflow - Why Are Brokers Still Operating Like Human APIs?

October 7, 2026 · 47 min

SummaryIn this episode, industry veterans Natalie and Bob discuss how AI and system orchestration can revolutionize insurance broker workflows, eliminate inefficiencies, and empower brokers to focus on client relationships and strategic…
If AI Works, What Happens to the People

September 30, 2026 · 53 min

SummaryIn this episode, industry experts from Rival Insurance Technology explore the evolving role of AI in insurance, focusing on workforce transformation, client service, and operational redesign. They discuss how to foster a…
The Quote Is Not the Product with John Higginson

September 23, 2026 · 44 min

SummaryIn this episode, Lisa Wardlaw interviews John Higginson, Rival Insurance Technology, about the future of insurance technology, focusing on AI integration, system architecture, and real-time data. They explore how foundational…
In the Hot Seat with Jay Gopalakrishnan

March 25, 2026 · 38 min

In this episode of Insurance Unplugged, Lisa Wardlaw interviews Jay Gopalakrishnan, CEO of Knowi, discussing the transformative impact of AI on data analytics and distribution. They explore the importance of decentralized data, the unique…
In the Hot Seat with Akshay Kolte

September 3, 2025 · 41 min

Show Notes
In the Hot Seat with Brittany Clements

August 27, 2025 · 39 min

Summary: In this episode of Insurance Unplugged, host Lisa Wardlaw interviews Brittany Clements, Managing Director at American Family Ventures. They discuss the current state of the insurance market, particularly focusing on insurtech…
In the Hot Seat with Steven Abel

July 16, 2025 · 43 min

In this episode of Insurance Unplugged, host Lisa Wardlaw and guest Steve Abel discuss the challenges and evolution of Software as a Service (SaaS) in the business landscape. They explore the symptoms of SaaS sprawl, the importance of data…
In the Hot Seat with Margeaux Giles

June 25, 2025 · 51 min

Summary: In this episode of Insurance Unplugged, host Lisa Wardlaw interviews Margeaux Giles, CEO and founder of Iris InsureTech. They discuss the challenges and nuances of building operational systems in the insurance industry…