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Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast

by Claus Lauter

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Latest episodes

How to Build Customer Loyalty Through Product Innovation — Nathan Yun | How Product Innovation Drives Loyalty, What Paire Learned From Buyer Feedback, Why Brands Focus on Customer Retention, How Fabric Tech Solves Apparel Issues (#506)

October 12, 2026 · 22 min

In this episode, we dive into building strong customer loyalty through product innovation rather than chasing trends. Nathan Yun, co-founder and CEO of Paire, shares how focusing on fabric technology and solving real comfort problems…
How To Turn Your Amazon Reputation Into A Profitable Growth Engine — Shane Barker | Why Bad Amazon Reviews Destroy Conversions, What Triggers Amazon Review Policy Removals, How Competitors Attack With Fake Reviews, How Star Drops Hurt Revenues (#505)

October 5, 2026 · 33 min

In this episode, we explore how removing invalid bad reviews helps Amazon sellers boost conversion rates, lower PPC costs, and protect product revenue. Shane Barker, CEO and founder of TraceFuse.ai, shares how leveraging AI-driven…
A Shopify + Pinterest Playbook For Women Entrepreneurs — Catherine Charlton | Why Pinterest Acts As Visual Search, Why Evergreen Pins Drive Long-term Sales, How Targeted Keyword Banks Build Seo, Why Clear Descriptions Power AI Discovery (#504)

September 28, 2026 · 27 min

In this episode, we dive into the challenge of turning Pinterest traffic into Shopify sales and setting up an evergreen growth channel. Catherine Charlton, a Shopify partner and designer, shares how her strategic audit method helps female…
Why You Will Regret Ignoring Agentic Commerce — Cyril Golub | What Agentic Commerce Means, How AI Agents Change Ecommerce, Why Dashboards Are Losing Value, How AI Optimizes Product Listings, Why Trust Drives AI Adoption, What Comes Next for AI (#503)

September 21, 2026 · 35 min

In this episode, we dive into how AI agents are changing online shopping and seller strategies. Cyril Golub, CEO and founder of Jinnify.ai, shares how seller-side AI agents move beyond basic dashboards to offer controlled execution for…
Why Video Commerce Is the Next Growth Lever for Shopify Brands — Unnikrshnan Kurup | Why Traffic Alone Won’t Grow Your Sales, What Makes Video Commerce Different, How Video Can Accelerate Purchases, Why Video Views Don’t Equal Sales (#502)

September 14, 2026 · 27 min

In this episode, we dive into the hidden costs of ecommerce growth and why static product pages are no longer enough to convert shoppers. Unnikrshnan Kurup, Director of Client Consulting and Strategy at Theorem, shares how video…

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What Happens To Apps When AI Can Do The Job? — Garry Egan | How AI Changes E-commerce Apps, What Replaces Single Task Apps, Why Apps Become AI Wrappers, How AEO Replaces Traditional SEO (#501)

September 9, 2026 · 29 min

In this episode, we dive into how AI is changing e-commerce apps and online shopping. Garry Egan, founder of Interlinks Development and 25-year software developer, shares why single-task apps are disappearing and how the best apps will…
What 500 Ecommerce Conversations Taught Me About Business — Claus Lauter | What Kills Online Stores, What To Research Before Launching, How AI And Humans Split Jobs, How Remote Founders Work, How The Podcast Grew Into Media (#500)

August 31, 2026 · 37 min

In this episode, we explore what it takes to build a successful media business and run an online store for the long haul. Claus Lauter, founder and host of Ecommerce Coffee Break, shares how to avoid common e-commerce traps, find your…
NEVER Waste Money On Meta Ads Again — Tiago Costa | How AI Lowers Your Acquisition Costs, How One Brand Hit 100x ROAS, How Broad Targeting Wastes Your Ad Spend, What AI Finds in Your Shopify Data, Why Signals Matter for Targeting (#499)

August 26, 2026 · 29 min

In this episode, we dive into how first-party data and audience intelligence can fix rising ad costs. Tiago Costa, CEO of Clustie.ai, shares how using customer data helps ecommerce brands target high-intent buyers, lower acquisition…
Stop Trusting Your Star Ratings: Why 98% of Shoppers Still Leave Your Store — Cheryl Zajac | Why Your Star Ratings Fail, How Real Feedback Boosts Sales, What Non-Buyers Reveal, How Pre-Purchase Surveys Work, Why AI Misses Human Intent (#498)

August 24, 2026 · 28 min

In this episode, we dive into why website analytics and star ratings fail to show the full customer journey. Cheryl Zajac, VP of Client Insights at Bizrate Insights, shares how collecting pre-purchase and post-delivery feedback helps…
How Businesses Use Text Messaging to Drive Revenue — Amanda McGuckin Hager | Why Text Beats Email Outreach, What Breaks With Disconnected Channels, How Opt-in Builds First-party Data, What RCS Is Exactly, How Frequency Affects Retention (#497)

August 19, 2026 · 22 min

In this episode, we dive into how businesses use text messaging to drive revenue. Amanda McGuckin Hager, CMO and CRO of TrueDialog, shares how her platform helps brands connect marketing, sales, fulfillment, and support into one seamless…
Human + AI: The Winning Formula For Better PPC — Stephanie Richter | How AI Powers Advertising, Why Human-AI Ad Collaboration Wins, How Automation Saves Seller Time, Why AI Beats Rule-Based Systems, How Micro-Data Drives Ad Bidding (#496)

August 17, 2026 · 23 min

In this episode, we dive into how e-commerce sellers can combine human strategy with AI to scale ad performance without wasting budget. Stephanie Richter, CEO and co-founder of Adspert, shares how her AI platform helps brands optimize…
The Social-First Strategy Behind $100K in 90 Days — Tessa May Marr | How Organic Social Drives Revenue, How Paid And Organic Work Together, What Social Metrics Really Matter, Why Comments Can Drive Sales, How Customer Data Shapes Your Content (#495)

August 10, 2026 · 31 min

In this episode, we dive into turning organic social media communities into real business growth and revenue. Tessa May Marr, founder and CEO of Marr Media Group, shares how a social-first approach helps DTC brands move away from siloed…

Full episode archive on Apple Podcasts →

About the show

If you sell online, run a DTC brand, or plan to launch an online store — we break down the sales and marketing strategies top ecommerce brands use to grow fast. Every week we interview top ecommerce and marketing experts who share what’s working best to sell on Amazon, Shopify, and beyond, with insights on apps, MarTech, DTC, B2B, social media, paid ads, AI, dropshipping, and more. You'll learn how successful ecommerce operators and marketers think, test, and scale — and get insider marketing and sales tactics to grow revenue faster. We focus on the tools and techniques that actually move the needle. With 500+ free episodes, the Ecommerce Coffee Break is your practical, no-fluff podcast for staying ahead in e-commerce. If you’re asking yourself, “What do top online stores know that I don’t?” then this show is for you. 🎧 Short episodes, ideal for listening on the go. New episodes every week. Trusted by 35,000+ online sellers and ecommerce operators. Subscribe now and become a smarter online seller today.