Complex Systems with Patrick McKenzie (patio11) podcast artwork
Business

Complex Systems with Patrick McKenzie (patio11)

by Patrick McKenzie
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About the show

We live in a world where our civilization and daily lives depend upon institutions, infrastructure, and technological substrates that are _complicated_ but not _unknowable_. Join Patrick McKenzie (patio11) as he discusses how decisions, technology, culture, and incentives shape our finance, technology, government, and more, with the people who built (and build) those Complex Systems.

Latest episodes

  • ⁠⁠The $900 million wire that wasn't final

    October 8, 2026 · 33 min

    Patrick McKenzie (patio11) reads his 2022 Bits about Money essay "Finality does not exist in payments." It argues that how final a payment is depends on the rails, the parties, and the governing law, not on the payment method alone. He…

  • Why banks pay you to use their credit cards

    October 1, 2026 · 26 min

    Patrick McKenzie (patio11) reads his Bits about Money essay on how credit cards make money. The prompt was a listener who wondered how a card can include free travel insurance for someone who never carries a balance. He covers the four…

  • Stranded? Who pays when air travel breaks

    September 25, 2026 · 42 min

    Patrick McKenzie (patio11) got stranded overnight after a backhoe severed a single fiber optic cable, knocking out air traffic control across much of the eastern US. His airline declined to pay for the hotel. In this episode, he walks…

  • Forced vacations are a fraud control

    September 17, 2026 · 28 min

    Patrick McKenzie (patio11) reads his Bits About Money essay "Financial systems take a holiday" (originally published February 2024), prompted by a conversation with a prior guest about how even exchanging calendars between financial…

  • Everyone wants to be your wallet

    September 3, 2026 · 33 min

    Patrick McKenzie (patio11) reads his Bits About Money essay on the business of wallets, with new commentary, prompted by paying his barber $100 over Venmo and wondering why PayPal so badly wants to be in the middle of that transaction. He…

  • How AI detection actually works, with Pangram’s Max Spero

    August 27, 2026 · 1 hr 5 min

    Patrick McKenzie (patio11) is joined by Max Spero, co-founder and CEO of Pangram Labs, which builds models that identify AI-generated text and images. Max goes under the hood to explain how AI detection actually works. They also discuss…

  • Two banks can't agree on fourth-grade math | Alex Elliott

    August 20, 2026 · 1 hr 4 min

    Patrick McKenzie (@patio11) is joined by Alex Elliott (@alexpotato), who has spent his career in SRE and operations roles at financial firms ranging from ten-person fintechs to global investment banks, to discuss what the back office…

  • LLMs and the economics of Evil, Inc., with Manish Goregaokar

    August 13, 2026 · 1 hr 3 min

    Patrick McKenzie (patio11) is joined by Manish Goregaokar, a senior software engineer and member of the Rust security response team, to discuss what LLMs do to the cost side of running a sophisticated con. They walk through a scam built…