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Business Fire Drills
by Tamsen Horton
Today: #177 in Business, South Africa on our combined chart.
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Ranking history · Mexico
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Latest episodes
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Locked Out of Your Website? How to Protect the Place Where You Sell Before It Goes Dark
October 11, 2026 · 23 minYour "site" is wherever you sell. For some businesses that's a website. For others it's an Instagram account, a Kajabi storefront, or a checkout page someone else built. In this Business Fire Drill (Fire Drill 10: Before You Lose Access to…
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Launch Week Money: Why Your Biggest Launch Can Leave You Short (and What to Do Before It Happens)
October 10, 2026 · 18 minYou posted "biggest launch ever." Three weeks later, the refunds, affiliate commissions, and tax bill arrive, and the number in your account looks nothing like the number you announced. In this Business Fire Drill (Fire Drill 09: Before a…
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Payment Plan Customer Stopped Paying? What to Do Before an Installment Plan Goes Sideways
October 9, 2026 · 13 minYou sold a $1,500 program on six payments of $250. Payment three fails, and a week later they're still logging in. Do you shut off access, let it slide, or send an email you'll regret? Nothing shady happened. It's just a payment plan going…
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Stripe or PayPal Holding Your Funds? What to Do Before a Payment Processor Freezes Your Money
October 8, 2026 · 13 minIt's the Friday after your biggest launch ever. The sales are all there, but a chunk of your balance says "unavailable," and your ad bill and contractors get paid Monday. Nobody stole anything. Your payment processor just put a hold on…
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Customer Asking for a Refund? What to Do Before It Becomes a Chargeback or a Lawyer's Letter
October 7, 2026 · 8 min"I'd like a refund." Four words that can end as a closed email, a chargeback, or a letter from an attorney. In about five minutes, attorney Tamsen Horton runs the fire drill: what to do before you type a word, the three records to pull…
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Your High-Ticket Offer Isn't Being Delivered — What to Do Whether You Sold It or Bought It
October 6, 2026 · 20 minA high-ticket offer can go sideways from either side of the agreement: the seller who wants out, wants to change the deal, or can't deliver, and the buyer whose calls, tickets, or deliverables stop matching what was promised. Attorney…
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Before a Contractor Complaint Turns Into an IRS Problem
October 4, 2026 · 21 minA contractor complaint can mean two very different fires — a payment dispute, or a misclassification claim that pulls in the IRS or Department of Labor. Attorney Tamsen Horton breaks down how to tell which one you're facing, the DRILL to…
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Got a Cease-and-Desist Letter? Here's What to Do Before You Panic
October 3, 2026 · 14 minThat cease-and-desist email in your inbox feels like an emergency — but it's a completely predictable business moment, and your panic is optional. Attorney Tamsen Horton walks through what a cease and desist actually is (using trademark…
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I Could've Told You This Email Was Coming
October 1, 2026 · 21 minBusiness moments are predictable. Panic is optional. In this first episode of Business Fire Drills, attorney Tamsen Horton introduces the DRILL method — the five-step move that turns a business panic moment into a calm next decision — and…
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The Pay-to-Play Fire — What Happens When Sponsorship Money Goes Missing
October 1, 2026 · 32 minA sponsorship deal is blowing up online, and it's completely predictable. Attorney Tamsen Horton runs two fire drills in one — the buyer's side and the seller's side of any pay-to-play transaction — covering what to do when you paid and…
About the show
Business moments are predictable. Panic is optional. Business Fire Drills is a library of plain-English fire drills, led by attorney Tamsen Horton, for the online business owner who sells what they do — courses, memberships, coaching, consulting, or a mix. Each episode takes one predictable business alarm — a refund request, a locked account, a legal letter — and walks through what reacting looks like, what responding looks like, and the calm next decision you can make. No fear marketing. No legal drama. Just practical, legally informed guidance for the moment before the fire, so you're never caught without a plan.