Smooth Scaling: System Design for High Traffic
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Latest episodes
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Bot Traffic as a Capacity and Cost Problem with Netacea CTO Andy Still
October 13, 2026 · 47 minAndy Still has spent nearly 30 years keeping high-traffic websites standing, starting in rock and pop ticketing before there was a cloud to scale into. Today he is CTO and Co-Founder of Netacea, a bot and agent trust platform. In this…
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How to Trust an AI Agent with AWS's Alexander Günsche and Queue-it's Moji Sarooghi
September 1, 2026 · 53 minWhen an AI agent shows up at your checkout, most systems still see a bot and block it. Alexander Guensche is a Senior Solutions Architect at AWS and the lead of TSAI, the Trust Signals for Agentic Interactions protocol that AWS is building…
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Rebuilding Observability for the Agentic AI Era with Suman Karumuri
July 7, 2026 · 44 minSuman Karumuri has spent 17+ years building observability systems at Amazon, Twitter, Pinterest, Slack, and Airbnb. He was tech lead for Zipkin at Twitter, co-authored the OpenTracing specification that fed into OpenTelemetry, and has now…
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Sovereign Cloud and Sovereign AI in Europe with Klaus Koefoed, CEO of T-Systems
June 9, 2026 · 43 minKlaus Koefoed spent more than 25 years in IT services and consultancy, at Capgemini, Deloitte, and Accenture, before taking over as CEO of T-Systems in Northern Europe. In this episode of the Smooth Scaling Podcast, Klaus walks host Jose…
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The Rise of Cloud Prem: Data Ownership in the Age of AI with Galileo's Sam Dhar
May 19, 2026 · 50 minSam Dhar has spent 14 years building infrastructure at Cisco, Amazon Alexa, and Adobe, and now works as Senior Staff Engineer and AI infrastructure leader at Galileo, the enterprise AI evaluation platform. In this episode of the Smooth…
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A Decade of Kubernetes Lessons with Chris Nesbitt-Smith
April 28, 2026 · 50 minChris Nesbitt-Smith has been running Kubernetes in production since version 0.4 — long before pods, before managed services, before most of today's tooling existed. In this episode of Smooth Scaling, he sits down with José Quaresma to…
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Autoscaling in Production: When It Works and When It Doesn't with Zaigham Sarfaraz and Šimon Bučko
April 9, 2026 · 36 minIn this episode, José Quaresma sits down with two Queue-it engineers — Zaigham Sarfaraz, Engineering Manager, and Šimon Bučko, Senior Software Engineer — to talk autoscaling in production. They cover the fundamentals of horizontal and…
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Observability as a Product: Building Platforms Engineers Actually Use with Iris Dyrmishi
March 17, 2026 · 33 minIn this episode, José Quaresma speaks with Iris Dyrmishi, Senior Observability Engineer at Miro, about building an observability platform that hundreds of engineers actually trust and use. Iris explains how her team treats observability as…
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Online Traffic in the Age of Agentic AI with Hans Skovgaard
February 24, 2026 · 31 minIn this episode of Smooth Scaling, José Quaresma speaks with Hans Skovgaard, Chief Technology and Product Officer at Queue-it, about a shift that is already underway and accelerating fast: the internet now carries more automated bot…
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Running High-Traffic Product Launches at Build-A-Bear with Art Huggard
February 3, 2026 · 32 minIn this episode of Smooth Scaling, José Quaresma sits down with Art Huggard, former VP of E-Commerce at Build-A-Bear, who transformed the company's online presence from a crashing website to a $70 million business over eight years. Art…
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Database Scaling at Intercom: Aurora, PlanetScale & Incident Response with Engineering Director Ryan Sherlock
January 13, 2026 · 46 minIn this episode of Smooth Scaling, José Quaresma talks with Ryan Sherlock, Director of Engineering at Intercom, about the realities of scaling databases in a fast-growing SaaS product. Ryan shares Intercom’s journey from a single MySQL…
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Infrastructure as the Product: Designing Data-Heavy Systems with Product VP Maria Petrova
December 16, 2025 · 40 minInfrastructure is often treated as a backend concern, but in practice it shapes how users experience a product. In this episode of Smooth Scaling, Product VP Maria Petrova explores what it means when infrastructure becomes the product…

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