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Helpdesk to Sysadmin

by Jude
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Latest episodes

  • Helpdesk to Sysadmin: Turn Tickets Into Promotion Proof 2026

    August 21, 2026 · 5 min

    In this episode of Helpdesk to Sysadmin, host Jude shows how to mine your daily tickets for patterns that prove you’re ready for junior sysadmin responsibilities. Rather than letting fixes vanish in the queue, learn to extract root causes…

  • Navigate Promotion Scripts & Home-Lab Proof Portfolio for Junior Sysadmin

    July 11, 2026 · 5 min

    In this episode, Jude breaks down how helpdesk pros can escape the ticket loop by converting repetitive issues into reusable scripts and backing them with home-lab proof. Learn to spot common patterns like password lockouts and account…

Full episode archive on Apple Podcasts →

About the show

Helpdesk to Sysadmin is an IT career podcast for helpdesk and support specialists promoting into junior sysadmin—ticket-to-project scripts and home-lab proof, not broad “break into IT” funnels. We own promotion scripts, home-lab portfolio proof, on-call readiness basics, and first junior sysadmin expectations. Practical helpdesk→sysadmin career path only. Search Helpdesk to Sysadmin on Spotify and Apple Podcasts for weekly home-lab, ticket-to-project, and junior sysadmin episodes. Audio for this show is produced with AI assistance. Episodes are researched, scripted, and reviewed for accuracy before release. Become a supporter of this podcast: https://www.spreaker.com/podcast/helpdesk-to-sysadmin--7171870/support.