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Banking Transformed with Jim Marous

by LLH Media

Today: #170 in Business, Philippines on our combined chart.

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Latest daily rankings: Oct 13. New rankings will appear after the next update.

History builds daily. We started tracking this show on the Business, Philippines chart recently, so the trend line appears after a second day of data.
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DateCombined RankApple Podcasts
Oct 13#170#171

Latest episodes

  • Could Venmo Become Your Customer's Primary Bank?

    October 12, 2026 · 10 min

    PayPal and Venmo already have brand recognition and a huge customer base. Can they become your customers' primary bank in the future? PayPal's CEO has shared their plan for the future. PayPal and Venmo together reported 439 million…

  • A Look Back: The 2023 AI Forecast for Banking

    October 9, 2026 · 13 min

    Microsoft's financial services data chief forecast in 2023 how banks would use generative AI. Charles Morris now leads agentic enterprise strategy at Truist, and his early calls are worth revisiting. In February 2023, barely two months…

  • How to Win Millennial and Gen Z Customers

    October 8, 2026 · 11 min

    Download Alkami's 2026 Generational Trends in Digital Banking research: https://www.alkami.com/resources/research/2026-generational-trends-in-digital-banking-report/?YouTubeIV54 To win over millennials and Gen Z, a bank or credit union…

  • How To Turn Partnerships Into Growth

    October 6, 2026 · 38 min

    A $3.2 billion credit union chooses its digital partners from member surveys, and the results show. Chartway Credit Union runs $3.2 billion in assets and serves 265,000 members, yet it brought in $2 million in CD deposits in under 45 days…

  • How Meta's Muse Changes the Banking Relationship

    October 5, 2026 · 10 min

    Agentic AI: Powering the Self-Driving Bank: https://www.digitalbankingreport.com/trends/agentic-ai-powering-the-self-driving-bank/ A bank or credit union that judges Meta's Muse by whether it moves deposits is watching the wrong risk…

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  • How to Fix the CX Gap in Banking

    September 30, 2026 · 11 min

    Bank and credit union leaders are misjudging what frustrates their customers most, and the fix starts with leaders hearing those customers firsthand. In a ServiceNow study of more than 34,000 people, half of customers named a lack of…

  • The Priorities for Banking as We Plan for 2027

    September 29, 2026 · 36 min

    Most banks and credit unions chase new deposits before growing the relationships they already have. Megan Pannier of Fiserv says onboarding has been an industry priority for 25 years, and a lot of institutions still aren't doing it…

  • Be There When Customers Need You Most

    September 28, 2026 · 11 min

    Read the research: https://finhealthnetwork.org/programs/financial-health-pulse Hear the podcast: https://youtu.be/VNylQkBCmBM?t=412 A customer of more than 20 years, rarely late on anything, took an unexpected medical hit, and his bank…

  • The Real AI Risk Facing Banks and Credit Unions

    September 23, 2026 · 8 min

    Download the 2026 Retail Banking Trends and Priorities report for free: https://www.digitalbankingreport.com/trends/2026-retail-banking-trends-and-priorities/?YouTubeIV50 This is the wrong moment for a bank or credit union to slow its AI…

  • The Growth Opportunity in Your Data

    September 22, 2026 · 48 min

    Lifecycle campaigns beat acquisition by 2 to 6 times. Acquisition still gets the budget. Marquis analyzed thousands of campaigns across more than 100 banks and credit unions and found that lifecycle programs, the work an institution does…

  • How Gamification Can Increase Relationship Growth

    September 21, 2026 · 11 min

    Somebody is going to walk an extra lap around the block tonight because the ring on their watch isn't closed. Nobody is paying them to do it. That is gamification, and it is the most reliable behavior change tool built in the last 20…

  • Your Rewards Program Secret Weapon

    September 16, 2026 · 11 min

    The most valuable thing a rewards program does has almost nothing to do with the reward. Bank of America reopened its rewards program this year and has enrolled more than five million people since May. Jim Marous opened a checking account…

Full episode archive on Apple Podcasts →

About the show

Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.