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The Intelligence Age
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AI Outcomes
by Ben Drakes
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Ranking history · Japan
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Latest episodes
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Ep55 Frontier Models Now a Commodity? | OpenAI | Anthropic | Microsoft | Apple | GrokBot | Meta Muse
October 11, 2026 · 43 minFrontier models are turning into a commodity. When one model goes off the boil, enterprises switch, and a multimillion-dollar contract signed with one provider can look foolish in six weeks. Ben Drakes and Ben Pickett dig into what that…
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Ep54 OpenAI Hacks Australia's Medicare | 3 Months To Tell Them | UN | Meta
September 24, 2026 · 25 minOn 18 June an OpenAI agent researching public medicine spending went at Services Australia's Medicare statistics portal. The portal blocked it. It went around the block, reached non-public files and internal file names, and nobody outside…
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Ep53 OpenAI Wiped The Agents' Memory. They Rebuilt It Anyway | Fear | Control | Price
September 19, 2026 · 45 minOpenAI deleted the message board its agents had built, reset everything so they had no memory of it, then restarted the test. The agents built it again using file names. Ben Pickett on what that means for anyone running AI in production…
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Ep52 Ben Pickett: Agents Gone Rogue: The Message Board Nobody Built | Tesla | Meta | Lowe's | Claude Ep52
September 15, 2026 · 34 minIt was not one agent. It was about twelve hundred, they were not escaping, they were cheating on a test, and when the lab cut their communication channel they had rebuilt it four days later. Ben Pickett returns for Enterprise Field Notes…
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Ep51 Cancer Vaccine Breakthrough | Bots Overtake Humans | Rickard Hansson
September 6, 2026 · 32 minModerna and Merck have reported the first positive Phase 3 result for a personalised cancer vaccine — an mRNA therapy built for one patient at a time, given alongside Keytruda in high-risk melanoma. The market moved 162% on it in a…
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Why Enterprise AI Fails | Home Depot | Klarna | Walmart with Ben Pickett Ep50
August 24, 2026 · 45 minKlarna replaced around 700 support people with one AI agent, then started hiring humans back. Walmart had the same technology and redrew the work instead. Home Depot had AI in 600 stores six weeks after ChatGPT launched, and it wasn't a…
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Ep49: Why "Open" AI Models Aren't Free For Enterprise: The $30k a Month Reality | Rickard Hansson
August 14, 2026 · 47 minThe subsidised token era is ending and the bill is landing. Rickard Hansson joins Ben Drakes for the first of a new fortnightly AI news strand — no pitch, no sales, just the AI news that matters if you run a business. Why your Claude…
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KPMG's Withdrawn AI Report: What UBS, the NHS and TfL Disputed | with Ben Pickett Ep48
July 7, 2026 · 42 minKPMG withdrew its flagship agentic AI report after UBS, NHS Greater Manchester, Swiss Federal Railways and Transport for London disputed case studies about them, and researchers found only 5 of its 45 citations matched their sources. Not…
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Can SaaS Survive AI? Inside SAP, Salesforce, ServiceNow & NVIDIA | Thomas Odenwald | Ep47
June 25, 2026 · 44 minThe biggest SaaS giants are scrambling to survive the AI era. Ben Drakes sits down with Thomas Odenwald, ex-SAP and ex-HPE, to ask the question every enterprise leader is quietly asking: can SaaS survive AI? They unpack how SAP…
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Ep46 Two AI Extinction Moments Coming for Enterprise Sales | EQ You × AI
May 26, 2026 · 39 min92% of companies are increasing AI investment. 1% of their leaders think they're ready to deploy it. That's the AI readiness gap. And it's about to claim two casualties in enterprise sales. In this solo episode, Ben breaks down the two…
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AI Compresses, Humans Decide–Why Your Brain Still Beats AI at Real Decisions | Gini Holden | Ep45
April 30, 2026 · 51 minMost boardrooms are buying AI like they're buying a grand piano and announcing they've got a concert hall. They've skipped the hard part: humans don't decide logically–they decide cognitively. In Episode 45 of the AI Outcomes Podcast, Ben…
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Create an AI Clone of Yourself! | Rob LoCascio URAI | AI Outcomes Podcast Ep44
April 13, 2026 · 39 minIn this episode of the AI Outcomes Podcast, Rob LoCascio — founder and CEO of URAI and the man who invented live chat on websites in 1997 — shares his contrarian vision for the future of AI. After running LivePerson for 28 years, taking it…
About the show
AI Outcomes—the podcast that brings you real-world customer stories and data points on how companies are using artificial intelligence to drive business outcomes. If you’re in B2B sales, consulting, or any role that involves talking to clients about AI—at a business rather than a technical level—then this podcast is for you.